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IT Support Specialist

45 000 — 48 000 ₴  
Київська Міжнародна Школа
3 дня назад
11 ноября 2024
КиевСвятошинський провулок 3аметро Святошин
В офисе/на месте
Полная занятость
Медицинская страховка

The candidate serves as the first point of contact for all IT-related issues, including troubleshooting hardware (computers, printers, smart-boards, projectors) and software problems.

  • User Assistance: Provide technical support to staff and students on school software systems (Office365, SeeSaw, etc.), Windows, macOS, iOS devices, and other technologies.
  • Device Management: Troubleshoot school computers, laptops, and mobile devices for staff and students.
  • Network Support: Assist with basic network troubleshooting, including diagnosing internet connectivity issues, resolving local network problems, and reporting issues to the IT Manager.
  • Software Support: Install, update, and configure software on school devices as per the IT department’s guidelines.
  • Data Security & Privacy: Follow protocols to maintain data security, user privacy, and compliance with relevant school policies and regulations.
  • Collaboration: Work closely with the IT team to support larger projects, including system upgrades, new software implementations, and network maintenance.

Strong candidates will have:

  • English communication skills at a high level
  • A willingness to respond to queries quickly and positively
  • Experience working with children and young adults
  • The ability to problem-solve and collaborate
  • Interest in Robotics and Legos and a willingness to help with this programs

What we offer:

  • Professional Development — Opportunities for continuous learning, including workshops and training.
  • Health & Well-being — Health insurance.
  • Competitive Compensation — A competitive salary package aligned with qualifications and experience.
  • Collaborative Environment — A supportive, diverse, and collaborative work environment.

Аліна Філіпчук

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