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Support agent

MOJAM
4 тижні тому
15 листопада 2024
Київ
Віддалена робота
Неповна зайнятість
Курси іноземної мови
Компенсація спортзалу

Ready to dive into the gaming world and become our Support Agent? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from  2 pm - 10 pm or 1 am - 9 am  Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer 

 What to do:

  • Handling incoming user requests (email, online chat)
  • Working with user accounts in CRM
  • Online monitoring state of the site and timely response to failures

 Your superpowers

  • Your English is perfect (advanced)
  • Good spoken and written communication
  • You’re ready to resolve difficult or even conflict situations

 Will be a valuable addition

  • Have experience working as support or call centre operator
  • Knowledge of Spanish
  • Active CS2 player (we will give preference to candidates who are active gamers)

 Team Perks

  • Totally remote work from wherever you grind. Into coworking? We’ve got your back
  • Work gear on us, get the tech you need
  • Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
  • Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
  • Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
  • Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
  • A squad of PRO&BROs to craft epic gaming worlds with!

Join us if all these are about you. Waiting for your application!

Let’s add more jam together 

Олександра

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