Business Application Support Specialist
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Short Description
The Business Support Specialist is an IT business operation process expert, supporting processes. She/He works in close collaboration with the Key-users, End-users, as well as IT Teams. She/He is responsible for knowledge for the business applications area.
What are the key responsibilities and challenges on this position?
- Support corporate business applications for the Land Transport for cluster countries
- Incident handling and advising business users
- Provision of release notes to end users (country applications or global applications)
- Hyper care support after releases
- Maintaining IT knowledge base, IT documentation, manuals
- Participation in functional testing of new IT system functionality
- Support of UAT tests in the country during new system rollouts and after releases
- Analyzing of business requirements and converting them to technical specification for corporate IT teams
- Taking part in delivery of IT projects in cluster, execute rollout activities of corporate IT projects in cluster
- Participation in analyzing of Business Processes efficiency and preparing recommendations for improvements
- Supporting Key-users community, consulting them in area of responsibility
What do you need to be successful in this recruitment?
- excellent analytical ability to understand business processes
- English language at advanced level is a must
- knowledge about transport business processes will be beneficial
What do we offer?
- work in a multicultural environment where people with energy, passion and commitment work together to fulfill ambitious goals and achieve their individual potential
- an attractive benefit package, including health care insurance.
- great development opportunities and clear impressive career paths.
The company's office is located in the village of Bilohorodka, 3 Kompresorna Street - there is a corporate shuttle service from the Akademmistechko station.
By sending an application for a job vacancy, you consent to the use of your personal data by the DP "Schenker" company within the limits of the current legislation of Ukraine.
DP "Schenker" guarantees the confidentiality of applications and the process of negotiations during the selection of candidates for vacancies.
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