Customer success
Smoothr (https://smoothr.de) is the leading provider for digital ordering systems in Germany. Founded in 2016, we help leading restaurant chains in the digitization of their order channels. With our hard- and software products we are enabling fast ordering in leading restaurant chains such as Subway and Burger King. Our systems interact with thousands of customers each day.
We are a dynamic/tech-driven team, based in Germany and Kyiv, with passion for delivering the best systems.
For our team we are looking for a Customer Success to collect experience and learn.
Your key responsibilities:
Onboard new clients
Communicate with clients
Set Up new devices for Customers
Set Up Menu and Configure the system according to the requirements of the project
Generate and Evaluate Data Exports
Work as a part of a team to expand, improve and develop working processes
Expectations from you:
At least 1 year of work experience
Upper-intermediate English
Ability to learn fast on the go
Attention to detail
Good at following instructions, working independently and data analysis
Good communication skills
What we offer:
Modern Office directly in city centre
Creative and passionate team
Paid sick leave and vacations
Provide Drinks daily
Long Term Engagement
Experienced leaders
Tatiana
