Віддалена робота
Customer Support Specialist
Віддалена робота
Повна зайнятість
Безкоштовне навчання
Компенсація навчання
Who we are?
We are iSpeedToLead, a fast-growing, American-Ukrainian powerhouse in the real estate niche. At iSpeedToLead.com, we connect real estate professionals with motivated sellers across the USA, making it easier than ever for our clients to reach new heights in their business!
And now, we’re looking for a Customer Support Specialist who shares our passion and drive!
Your schedule:
- 4 p.m. to Midnight (Kyiv Time) — you’ll be in the zone when our clients need us most!
Responsibilities:
- Support our clients through the ticketing system (Zendesk), chat, and calls, assisting them with any inquiries.
- Deal with bank disputes, always keeping our clients' best interests at heart.
- Resolve technical issues, turning challenges into great client experiences.
- Collaborate closely with our talented team to refine processes and innovate.
- Partner with our department head to build and elevate our support department.
What we’re looking for:
- At least 1 year of Customer Support experience.
- Fluent in English, both written and spoken.
- Strong, clear communicator who’s proactive and driven.
- Will be a plus — experience in Customer Success—an asset we’d love to have on board!
What’s in it for you:
- Competitive salary paid twice a month in USD.
- Continuous learning through courses and training—we invest in your growth!
- A fully remote role—work from anywhere!
- Room to grow within the company as we scale.
- Generous time off: 20 vacation days and 5 sick days annually.
If you’re ready to unleash your potential, make an impact, and enjoy every step of the journey, we’d love to meet you!
Yuliia
iSpeedToLead Перевірена
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