Віддалена робота
Support Engineer
Віддалена робота
Повна зайнятість
Офіс з генератором
Офіс з безперебійним інтернетом
Безкоштовне навчання
Медичне страхування
We are looking for a committed Support Engineer with expertise in ticketing systems, monitoring tools, and foundational knowledge of SQL Server/MySQL and Windows/Linux administration. Our client is a global beauty retailer recognized worldwide, operating over 2,000 stores across 30+ countries. They are renowned for offering a diverse range of high-quality cosmetics from leading brands. This position demands flexibility for a 24/7 shift schedule, strong teamwork, and excellent English communication skills. If you are proactive, responsible, and enthusiastic about supporting advanced systems, we want to hear from you!
Requirements
- Experience with the ticketing or incident tracking systems.Experience with the monitoring tools.
- Basic skills of SQL Server/MySQL administration and development.
- Basic skills of Windows/Linux administration, networking, bootstrapping, and security.
- Ability to work in 24/7 mode, shifts schedule.
- Responsibility, proactivity, team-playing, and great communication skills.
- Good spoken and written English (Upper-Intermediate level).
Responsibilities
- Working closely with the Developer team.
- Supporting the customer infrastructure: Windows/Linux servers, SQL Server/MySQL DBs, Java web-based apps, ETL, and reporting systems.
- Resolving incidents and issues under time pressure.
We offer
- Working with the industry-leading partners and customers;
- Friendly teams, experienced colleagues, and perfect work equipment;
- Opportunities for career growth and raising professional skills;
- English language courses;
- Decent salary, tax assistance.
Анна
