1st / 2nd Line IT Support Engineer
We're a fun and very fast-growing IT company - we provide IT support, consulting and training for small businesses across greater London, those with 1-50 staff. We love our clients and they love us. We do what we say we will, and are good at what we do. If you love technology and helping people with technology in their business - then we're the tech services company for you.
THE ROLE:
Our Engineers help small businesses with any technology questions or problems, we basically do what an IT Department would for a large business - anything technology! From servers, laptops, Macs, PCs, printers, mobile devices to websites, hosting and advising on product specifications - we do it all. We currently need a Systems Engineer to work with our high calibre team to help our client base.
YOUR BACKGROUND:
Demonstrated field experience is required, with at least 2 years industry experience essential. You must have sound knowledge and experience in:
•Office 365 experience
•Windows Server and/or OS X Server
•Windows client & Mac OS
•General networking
•General email and hosting services
•General computer hardware
•A terrific client service attitude
•A willingness to learn and develop
•A willingness for customer service and assist clients over the phone
A decent level of spoken and written English (English courses will be provided)
is a plus
•Powershell and Bash knowledge
•Microsoft certificates
Experience with Apple Macs & iPhones, Android, Windows Phone, Linux, and small businesses would be desired.
We offer
•Flexible working with up to 40% time working from home
•Performance bonus
•Automatic overtime
•Double pay on weekends
•Commission when you help the sales team
•World-class benefits (from health coverage to holidays)
•Bi-annual competitions with big prizes & incentives
•Engineers can easily put 20-40% on their base salary with bonuses, overtime and commission
•2 English lessons/week (business hours, at company's cost);
•Bar on company's account;
•Monthly fun events;
And more!
REMUNERATION AND WORK HOURS
The Engineer role is full time (40 hours per week, 5 x 8 hour days) with negotiable flexible hours - whatever makes you more productive! You'll be asked to work as a Private Entrepreneur.
We'll leave it up to you to tell us why you would be a good addition to our friendly and knowledgeable team. We look after clients with Windows, Mac and Linux machines, so tell us where your passion lies!
Anastasia Lagutina
