Customer support specialist
В офісі/на місці
Повна зайнятість
On behalf of our client, one of the leading В2В company, we are looking for successful candidate to fill the position of customer support specialist
Main tasks:
- Receive customers’ orders and update their details within IT system
- Upload orders into IT system
- Check regular loading of orders acquired
- Ensure daily running of Order Books
- Provide all information needed by customers (product identification, order status, delivery planning, etc…)
- Delivery note creation; Issuing invoices and correcting invoices
- Manage price list within IT system
- Cooperation with Area Sales Managers in sales areas, who together with the Sales Administration Specialist constitute a sales team.
- Constantly updated in IT sytem customer base from the above-mentioned areas of lists, rebates, payment terms, etc. In accordance with the procedure.
- Manage return goods flow
- Produce credit notes when necessary in accordance with SAP Procedures as well as ensure that customers are correctly invoiced
- Guarantee quality, efficiency, safety and compliant support to the execution of Warehouses Operations
Requirements:
Education: Med or Higher education diploma
Seniority & Experience: + 3 yrs in Sales Administration
Languages: English, Excel, SAP is a plus
Skills: proficient use of 1C system is preferable
Яцунь Леонида
