MEAL Officer

Medicos del Mundo (MdM) is an independent international movement of active campaigners, who provide care, bear witness, and support social change. MdM campaigns for a world without any barriers to healthcare, a world in which health is recognized as a fundamental right.  Medicos del Mundo is the Spanish division of the international MdM Network implementing emergency response and development programmes in Ukraine.  MdM Mission in Ukraine was established following the emergency assessment conducted in April 2015 and focused on changes in the availability of and access to healthcare, particularly for the most vulnerable groups of the population, including the elderly and people with chronic diseases.  One of the main goals of MdM is ensuring and extending the access of the Ukrainian population to timely and quality primary healthcare (PHC), Sexual and Reproductive Health (SRH) and Mental Health and Psychosocial Support (MHPSS) services, and Gender Based Violence (GBV) prevention. In Chernihiv, Chernivtsi, Kharkiv, Kyiv and Zaporizhzhia Oblasts MdM is targeting the most vulnerable communities through the mobile outreach unit approach, covering locations that have been affected by the hostilities or hosting large numbers of Internally Displaced People in the situation when the health system has been severely disrupted and overloaded during the war.

MdM has been implementing programs in conflict affected regions of Ukraine since September 2015. MdM intervenes to improve access and quality of health care services for vulnerable conflict affected populations in Luhansk and Donetsk Oblasts, namely internally displaced persons (IDPs) and host communities in government-controlled areas (GCA) and civilians remaining resident in non-government-controlled areas (NGCA). 

 A field team has been in place since June 2015 and is now implementing activities in government- and non-government-controlled areas of Luhansk and Donetsk Oblast in order to:

• Restore access to primary healthcare services for displaced and host populations.
• Improve specialized care for survivors of gender-based violence for displaced and host populations 

 Main objectives of the position

The growing complexity of the MdM operations in Ukraine makes the cross-functional program monitoring and evaluation, as well as accountability and learning management tasks increasingly important to be able to ensure the quality of MdM’s programming, pull together comprehensive information and analysis to support program design, and develop comprehensive and/or enhance existing MEAL system to support operational and strategic decision making.

The overall objective of the MEAL Officer will be to manage the Monitoring, Evaluation, Accountability and Learning functions on the base level in order to support quality programming and accountability towards beneficiaries, donors and other stakeholders. 

 Under the direct supervision of the Field Coordinator and technical support from MEAL Manager and relevant technical Coordinators, the MEAL Officer will be in charge of developing and implementing the MEAL system and contribute to the coordination between MEAL and Programme teams. 

The holder of this position is expected to have strong coordination, organization and analytical skills, to ensure that all deliverables are produced in a quality and timely manner. The MEAL Officer will maintain regular contact with all staff involved in the monitoring and evaluation of projects and will assist the base with all the tasks related to assessments, researching, gathering and analyzing complex data to identify trends, provide evidence for advocacy and develop reports with the recommendations for improvement. 

MEAL System development, implementation and follow up

• To map the MEAL tools and practices utilized at mission/base level
• To compile all donor and internal indicators/data collected to understand the MEAL requirements of the mission/base
• Based on findings, to develop a coherent M&E framework, in collaboration with the coordination team and MEAL Manager
• To oversee and support programs in timely development and implementation of monitoring framework and tool
• To develop and implement the Monitool and ensure regular updating
• To ensure that data reported by the fields meets the dimension of data quality
• To centralize all data collected on the mission/base
• To follow up the mission/base indicators
• To propose, support and contribute to evaluations focusing on the overall performance programs
• To produce M&E reports containing summary data, reviewing overall performance against targets 
• To identify M&E tools and material that can support MdM advocacy at local, country and international levels, in cooperation with the coordination team.

 Accountability and Learning

• Set up and maintain proper Complaints Response Mechanism (CRM) for activities where each complainant is properly recorded and responded
• Establish good beneficiary feedback mechanism; the collection, management, analysis and integration of lessons learned
• Ensure that all staff at all levels fully understand and promote accountability in general.
• Ensure that project activities are designed to promote feedback and response mechanisms and include systems to effectively manage complaints

 Reporting

• To participate to mission documents production, especially proposal/concept notes, interim and final reports, writing for institutional donors

 Procedures

• Maintaining full confidentiality for all work-related information and data
• Provide data and information regarding activities always when necessary
• Ensure that donor, partner and mission management data queries are addressed in an accurate and timely manner
• Perform field visits to ensure the quality of data collected by staff and to verify its accuracy.

 Training 

• Coordinate and provide refresher MEAL training for program staff as needed
• Coach, train and mentor the Program team with the aim of strengthening their data collection and reporting

 Other duties

• Perform any additional duties on instruction given by the Coordination team and/or MEAL Manager related to MDM project in Ukraine

 This list of activities is not exhaustive and may change depending on the situation.

Hierarchical & Functional links

Hierarchical link: Field Coordinator

Functional link: MEAL Manager

Based in field office with possible visits to other locations  

Humanitarian experience

2 years

Nationality

Indifferent, work permit in Ukraine required

IT

Excellent knowledge of Microsoft Office, Power BI, Kobo Tool, data analytical software, etc.

Language

Fluent English, Ukrainian (both written and spoken), Russian is desirable.

Skills required : 

• Master’s degree in Information Systems and Technologies, Computer Science, or other relevant fields.
• Demonstrated experience in leading the MEAL and information management functions, as well as data collection, data storage and protection, management, search, sharing, transfer, querying, updating, data analysis and visualization programs and tools (QGIS, SPSS, R, Pandas, Excel, Power BI, KoBo tools ect.)
• Familiarity with M&E and Accountability requirements of key institutional donors
• Strong grasp of all stages of programme cycle management and quality standards in humanitarian programming, safeguarding and accountability management
• Proven experience with qualitative and quantitative data collection and/or visualization, and analysis methodologies
• Ability to work with short deadlines
• Strong organizational, critical analysis and problem solving skills
• Ability to work in structured manner and independently with limited oversight
• Ability to work quickly, under pressure, and with short deadlines
• Necessity to manage priorities and to adapt them daily according to the context,
• Cultural sensitivity and ability to work in a multi-cultural environment
• Excellent communication skills, including fluent spoken and written English, including exceptional report writing and editing skills.

To apply:

• Send CV + cover letter;

We offer:

• Fixed term contract;
• Salary according to the MDM salary Grid;
• Medical insurance.
• Full -time job

Every application unanswered within 15 days after deadline must be considered as desestimated.

https://www.facebook.com/mdm.ua.no

This job description can be modified according to changes in MDM activities or in the context. It can be amended at any time after mutual consultation, in order to fit the requirements of the programs.