Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

Medicos del Mundo (MdM) is an independent international movement of active campaigners, who provide care, bear witness, and support social change. MdM campaigns for a world without any barriers to healthcare, a world in which health is recognized as a fundamental right.  Medicos del Mundo is the Spanish division of the international MdM Network implementing emergency response and development programmes in Ukraine.  MdM Mission in Ukraine was established following the emergency assessment conducted in April 2015 and focused on changes in the availability of and access to healthcare, particularly for the most vulnerable groups of the population, including the elderly and people with chronic diseases.  One of the main goals of MdM is ensuring and extending the access of the Ukrainian population to timely and quality primary healthcare (PHC), Sexual and Reproductive Health (SRH) and Mental Health and Psychosocial Support (MHPSS) services, and Gender Based Violence (GBV) prevention. In Chernihiv, Chernivtsi, Kharkiv, Kyiv and Zaporizhzhia Oblasts MdM is targeting the most vulnerable communities through the mobile outreach unit approach, covering locations that have been affected by the hostilities or hosting large numbers of Internally Displaced People in the situation when the health system has been severely disrupted and overloaded during the war.

 JOB SUMMARY 

Under the management and technical supervision of MEAL Manager s/he is in charge of developing and implementing the MEAL system in collaboration with operation and medical units, and of supporting the coordination team with reporting.

 GEOGRAPHICAL SCOPE OF INTERVENTION:

 The incumbent will be based in Kyiv, with regular travels to the fields for the implementation of the programmatic activities of MdM (Chernivtsi, Chernihiv, Dnipro, Kharkiv, Zaporizhzhia, etc.).

 ORGANIZATIONAL CHART

 Under the line-management and technical supervision of MEAL Manager 

 FUNCTIONS

 MEAL System development, implementation and follow up 

• To map the MEAL tools and practices utilized at mission level
• To compile all donor and internal indicators/data collected to understand the MEAL requirements of the mission 
• Based on findings, to develop a coherent M&E framework, in collaboration with the coordination team
• To oversee and support programs in timely development and implementation of monitoring framework and tool
• To develop and implement the Monitool and ensure regular updating
• To ensure that data reported by the fields meets the dimension of data quality
• To centralize all data collected on the mission
• To follow up the mission indicators
• To propose, support and contribute to evaluations focusing on the overall performance programs
• To produce M&E reports containing summary data, reviewing overall performance against targets 
• To identify M&E tools and material that can support MdM advocacy at local, country and international levels, in cooperation with the coordination team.

 Accountability and Learning 

• Set up and maintain proper Complaints Response Mechanism (CRM) for activities where each complainant is properly recorded and responded
• Establish good beneficiary feedback mechanism; the collection, management, analysis, and integration of lessons learned
• Ensure that all staff at all levels fully understand and promote accountability in general.
• Ensure that project activities are designed to promote feedback and response mechanisms and include systems to effectively manage complaints

Reporting

• To participate to mission documents production, especially proposal/ concept notes, interim and final reports, writing for institutional donors

Procedures

• Maintaining full confidentiality for all work-related information and data
• Provide data and information regarding activities always when necessary
• Ensure that donor, partner, and mission management data queries are addressed in an accurate and timely manner
• Perform field visits to ensure the quality of data collected by staff and to verify its accuracy.

 Training 

• Coordinate and provide refresher MEAL training for program staff as needed
• Coach, train, and mentor the Program team with the aim of strengthening their data collection and reporting

 Other duties

• Perform any additional duties on instruction given by the Program Coordinator and MEAL Manager related to MdM project in Ukraine

   HIERARCHICAL & FUNCTIONAL LINKS 

• Hierarchical link: MEAL Manager
• Functional links: MEAL Manager 

 REQUIRED QUALIFICATIONS:

• University Degree
• Minimum 1 year of relevant MEAL experience 
• Knowledge of Program Management Cycle
• Knowledge of Humanitarian Context in Ukraine
• Advanced computer literacy in office software packages (MS Word, Excel, PowerPoint, PowerBi, Access, Outlook etc.) 
• Knowledge of M&E and statistics tools (KoBo toolbox, ActivityInfo, IBM SPSS etc)

 LANGUAGE REQUIREMENTS: 

• Ukrainian and Russian Native (written and verbal) 
• English skills would be an asset 

 COMPETENCE PROFILE: 

• Necessity to manage priorities according to the needs
• Flexibility to adapt to a fast-changing environment
• Ability to listen and share decisions
• Ability to align quickly to the principles and ethics of MdM
• Ability to handle multiple tasks simultaneously and meet strict deadlines
• Strong planning, organization, and problem-solving skills with ability to work hands-on, independently, and within a team 
• Strong communication (written & verbal) and interpersonal skills
• Previous experience working with an NGO/IO 
• Analytical thinking, proactivity, and creativity 
• Good sense of humor

To apply:

• Send CV + cover letter;

We offer:

• Fixed term contract );
• Salary according to the MDM salary Grid;
• Medical insurance.
• Full -time job
• Location: Kyiv

 https://www.facebook.com/mdm.ua.no

 Please note:  Every application unanswered within 15 days after deadline must be considered as desestimated.