Віддалена робота
Junior Customer Support
Віддалена робота
Гібридна
В офісі/на місці
Повна зайнятість
Офіс біля метро
Офіс з генератором
Офіс з безперебійним інтернетом
Домашні тварини в офісі
We are a Ukrainian startup that helps other companies worldwide with the cost of software and manage & control their spending. The company has many slay directions: Reselling, SaaS, and Fintech product development.
Our team needs a Junior Customer Support for our Vendor department who has a startup personality and is flexible, proactive, and creative. We will grow fast together :) Are you our perfect match?
- Office format of work for talents from Lviv and Kyiv
Required Skills:
- Excellent verbal and written communication skills
- Proactive, innovative, and highly organized to connect and work with various stakeholders
- Curiosity with a willingness to learn and grow with the company
- Experience with CRM, Task management software, and spreadsheets
- Experience in prioritizing, making decisions, and performing effectively in high-pressure situations
- Upper-intermediate English is a must, we are happy if you are Advanced or Fluent instead :)
It will be a plus:
- Understanding of high-level software-related concepts
- Knowledge of the latest software development processes
- Courses in B2B Sales, QA, PM, BA, or Software Engineering
Responsibilities:
- Understand and articulate key industry and product best practices
- Become an expert in Product and educate customers on the benefits of our products
- Work closely with tech products
- Monitor vendor performance and communicate with vendors to ensure they are meeting expectations
- Negotiate vendor contracts and ensure compliance with terms and conditions.
- Collect data and monitor metrics to improve current processes
- Collaborate with the sales team and other departments to produce effective strategies
- Break and improve the process when it is necessary, and simply be your best self! ;)
We offer:
- Competitive compensation with regular reviews of work results and revision of remuneration based on achieved results.
- Flexible schedule, with options for remote or hybrid work from Kyiv, Lviv, or coverage of coworking space in your city.
- Free lunches, unlimited fruit, and snacks are available in the offices in Kyiv/Lviv.
- Paid vacation and sick leave.
- Opportunities for continuous growth and development, including English language courses, professional courses, seminars, conferences, and everything else you may need for your personal and professional development.
Get in touch ASAP so we can start the conversation sooner :)
Карина Старовойт
Partnerway Перевірена
IT - консалтинг / Послуги / Виробництво устаткування Сайт компанії
