•Conducting presentations and negotiations with potential partners (Italy, Germany, Slovakia, Poland, USA, UAE, France, Austria, Spain, Czech Republic, Hungary, Turkey) .

•Participation in the development of new products or services, including market research and audience needs.

•Drawing up strategies for introducing new product to the Europe, American, Arabien, Canada markets.

•Positioning the company as leaders in the global business and communications arena through participation in industry publications, speaking at conferences, and involvement in thought leadership activities.

•Informing management about the latest developments in international business and communication strategies.

•Representing the interests of the company at key international forums, conferences, organisations and meeting, expanding the global network of contacts and the company's reputation.

•Providing information on competitors' actions in international markets and adjusting strategies to maintain competitive advantage in the global business environment.

•Advising on cultural differences and communication styles in different regions to effectively manage international teams and communicate with international clients.

•Building and maintaining strong relationships with key stakeholders.

•Ensuring that all communications (internal and external) reflect the company's values, vision and international ambitions, and resonate with diverse global audiences.

•Advising on global communications crisis managements, including press releases, press relations and international reputation management.

•Working with senior management to create strategies that will lead to sustainable growth and increased market share in international markets.

•Development of strategic partnerships, alliances and cooperation with global stakeholders, including others companies, governments.

•Analysis of market trends, consumer needs and competitive environment.

•Determining the target audience and market positions.

•Developing strategies to attract customers and increase sales.•Formation and maintenance of brand image.

•Planning and implementation of advertising campaigns in various channels (online and offline).

•Drawing up media plans, working with advertising agencies.

•Development and implementation of strategies on the Internet, including SMM, content marketing.

•Managing social media accounts, creating content and interacting with audiences.

•Development and support of relationships with partners, distributors and key customers.

•Cost control and optimization of costs for marketing activities.

•Formation of correct expectations among customers regarding products, services and deadlines for fulfilling orders.

•Proactive work with clients to prevent problems and dissatisfaction.

•Participation in the development and implementation of new products or services in terms of customer needs.

•Collaborate with marketing, sales, logistics and other departments to resolve customer service issues.

•Managing complex or conflicting client cases.

•Developing and implementing effective processes for resolving complaints and claims.

•Improving internal procedures, such as processing applications, returns and exchanges of goods, processing orders.

•Reporting on key performance indicators (KPIs) such as response time, problem resolution, customer satisfaction.

•Assess team performance and develop service improvement plans. •Forecasting staffing and resource requirements to ensure smooth operations.

•Ensuring high levels of customer satisfaction by implementing service quality standards.

•Analysis and processing of customer feedback, resolution of problem situations.

•Organisation of regular checks and audits of service quality.

•Forecasting the mood of personnel and resources to ensure comfortable work.

•Training new employees on service standards and features of working with clients.

•Conducting regular meetings with the team to discuss work results and improve processes.

•Motivate and support employees to improve their efficiency and customer satisfaction.

•Diary and inbox management, meeting management.. Documents/reports writing.

•Compiling agendas, minutes, presentations, board packs; minute-taking.

•Human Resource management. Project management and planning.

•Keep up to date on policy developments in academic and HR sectors.

•Managing the employee hiring process.

•Booking travel and coordinating itineraries/events management.

•Compliance with all relevant laws regarding reporting and record retention.

•Maintaining accurate employee records, including personal files and other personal records.

•Acting as a focal point for communication, for internal and external contacts.

•Acting as a consultant to hiring managers.

• Coordinating the placement of vacancy announcements.

• Search for candidates.

• Resume selection.

• Administrative work associated with scheduling interviews with the recruiting team.

• Conducting interviews.

• Preparing a job offer.

• Salary negotiation.

• Reference and background checks.

• Working with immigration to obtain visas for foreign employees.