Achievements:

1. Partnership Network Development

- Identified target audiences and created collaboration strategies

- Found and engaged new partners

- Organized training seminars, business breakfasts, and webinars

2. Brand Promotion in Ukraine

- Developed strategies to increase brand awareness

- Represented the company at international exhibitions to expand contacts

- Actively communicated at all levels

3.Research and Analysis

- Conducted market research and service analysis

- Used Salesforce CRM system

4. Financial Reporting

- Prepared financial reports for the head office

- Monitored expenses within the budget

5. Individual Approach

-Ensured high-quality service and partner satisfaction

-Managed time effectively under high workload

6. Technical Tasks

- Prepared technical tasks using the Jira system

7. Event and Project Planning

- Planned events and projects every 6 months for better execution

8. Adaptation to International Teams

- Adapted quickly to diverse teams with different cultures and beliefs

Key Achievements:

- Built an effective agency network

- Trained over 1,600 participants

- Increased sales by 35%

Social Media

- Launched and grew the company’s social media presence

- Built a positive and open brand image

Development and Implementation of a Hospitality Project in the United Arab Emirates (UAE).

1. Project Concept Development and Approval:

- Conducting a detailed analysis and defining the project's concept, objectives, and key stages.

- Interacting with the company's leadership to align the concept with the organization's strategic goals.

2. Project Financial Management:

- Developing and executing the project budget, ensuring efficient resource utilization.

- Continuous monitoring of finances, identifying and addressing potential deviations from the budget.

3. Project Team Coordination:

- Forming and managing a highly effective team to accomplish project tasks.

- Facilitating collaboration among all team members to achieve set objectives.

4. Quality Control of Work:

- Establishing quality standards and a control system to ensure alignment of work with project objectives.

- Conducting regular audits to assess the quality and timeliness of task execution.

5. Reporting Formation and Alignment:

- Compiling intermediate and final progress reports on the project's results.

- Collaborating with company leadership to align reporting and disclose key project aspects.

6. Organization and Execution of Partner Events:

- Planning and executing roadshows, seminars, exhibitions, and webinars to engage with company partners.

- Ensuring the success of events and measuring their impact on project development

7. Quick adaptation to international and multicultural teams with diverse age groups and religious beliefs

Key Achievements

- Established stable partnerships

- Secured contracts with over 120 partners

- Efficient collaboration with staff

-Implemented a custom CRM system tailored to the company’s needs

- Reached the break-even point, demonstrating a successful business strategy

- Successful financial management policy that contributed to positive results

My professional experience includes creating and managing a new company focused on serving employees and clients at various levels.

Key areas of my work include:

1. Development of Strategic Policies and Programs for Corporate Travel:

- Defining strategies and programs aimed at optimizing corporate travel. - Developing policies for visa support and consultations on travel documents and insurance.

2. Management and Control of Travel and Operations Organizations:

- Efficiently managing all aspects of travel organization, including booking flights, accommodation, and other services.

- Systematic control of the budget and expenses to ensure effective financial management.

3. Provision of Consultations Regarding Travel Documents and Insurance: - Servicing employees and clients regarding compliance with travel documents and the need for insurance.

4. Negotiations and Contract Signing:

- Participating in negotiations and signing contracts with international and national partners.

- Ensuring a high level of professionalism and mutually beneficial cooperation.

5. Organization and Conduct of Meetings and Conferences:

- Studying and addressing the needs of participants for organizing and conducting meetings and conferences of various scales.

- Ensuring high quality and smooth flow of events to achieve business goals.

Key Achievements

- Launched a new company

- Led the overall operations of the company

- Developed the company’s strategic directions and goals

- Built a professional team

Organization and Management of a Company for Servicing Employees and Clients.

My role in the new company encompasses several key aspects aimed at efficiently serving employees and clients:

1. Management of Services for Effective Office Functioning:

- Ensuring the provision of appropriate services to facilitate the efficient operation of the office.

- Planning and optimizing the functioning of company departments.

2. Employee Work Schedule Planning:

- Developing scheduled work plans for employees to optimize resource utilization.

3. Front Office and Travel Management:

- Coordinating front office functions and travel services to meet business needs.

- Providing supporting services to facilitate business processes.

4. Visa Processing and Insurance:

- Preparation and submission of documents for various types of visas for employees and clients.

- Maintaining and updating contacts with the insurance company.

5. Organization and Conduct of Events:

- Planning and executing various events for employees and clients of different levels.

- Implementing pricing policies and a discount system for provided services.

6. Management of Partner Relationships:

- Conducting negotiations, formalizing, and documenting agreements with international and national partners.

- Supporting and developing partner relationships to foster business growth.

7. Financial Control and Reporting:

- Monitoring financial reporting and interacting with the bank. - Managing accounting in the 1C Accounting program for accurate financial representation.

Key Achievements

- Led the overall operations of the company

- Developed the company's strategic directions and goals

- Built a professional team

Ensuring the top management of the company:

- Submitting documents for visa applications, planning trips and itineraries, booking tickets and hotels, calculating expenses for transportation and accommodation, organizing tours, entertainment, and selecting the best restaurants with an emphasis on tasty and healthy dishes.

- Organizing and conducting training tours for top managers of the company in the United States of America.

- Negotiating, processing, and documenting agreements with international and national business partners.

- Maintaining contacts with the insurance company.

- Preparing financial and administrative reports. Maintaining ongoing communication and relationships with the insurance company. Preparing comprehensive financial and administrative reports

Managing the operation and organization of the travel agency, including: 1. Coordinating with the landlord to ensure the smooth functioning of the office.

2. Planning work schedules for employees.

3. Providing advice on travel requirements, including visas, medical insurance, and foreign travel.

4. Developing VIP programs for local and foreign customers, including planning travel and itineraries, ticketing, booking reservations, and calculating costs for transportation, accommodations, tours, entertainment, and selecting economical yet high-quality restaurants offering delicious and healthy foods.

5. Organizing and overseeing seminars, conferences, and tours for corporate clients in Ukraine and abroad.

6. Negotiating, processing, and documenting agreements with international and national business partners.

7. Reviewing employee ticketing and sales activities to ensure compliance with transportation carrier schedules, tariff rates, and regulations, as well as charging for accommodations.

8. Promoting tourist services and exploring new business directions.

9. Traveling to on-site locations for in-depth research and understanding of national and international business developments.

10. Training employees on advising customers, planning travel, ticketing, booking, and calculating costs for transportation and accommodations. 11. Maintaining contacts with the insurance company.

12. Preparing financial and administrative reports.

13. Controlling financial reporting and liaising with the bank.

This structure aims to enhance efficiency and effectiveness in managing the travel agency's diverse responsibilities.