Project Manager (part-time): 07.2023 - 11.2024

• Maintained project documentation, prepared reports in accordance with Foundation standards and donor requirements
• Conducted working visits to project execution locations
• Implemented digital tools to monitor and evaluate the impact of the foundation's initiatives, increasing efficiency
• Coordinated partnerships with all project stakeholders to secure funding and resources

Operations Manager (part-time): 05.2022 - 12.2022

• Supervised the actions of project team members to find and eliminate the causes of failure in the project implementation process
• Collected and processed information on project progress, challenges and possible risks to project implementation or achievement of project goals
• Organised and maintained internal and external project document flow
• Translated project documentation from/ to English

• Improved operational processes, reducing project delivery time by 20% and cutting costs by 15%
• Led a remote cross-functional team of 17, enhancing productivity by 25%
• Initiated strategic partnerships, increasing market presence and revenue by 45% within two years

Real Estate Investment Advisory, Property Management, Market Research and Analysis, Tenant Representation and Leasing Services

• Managed financial, administrative, and technical aspects of CCCM projects, ensuring budget compliance and efficient resource allocation
• Coordinated procurement and logistics, ensuring smooth operations and timely delivery of services
• Conducted field visits, identifying IDP needs and facilitating targeted interventions, improving support services by 20%

NGO, Humanitarian Assistance and Disaster Response, Refugee and Displacement Support, Capacity Building and Training, Human Rights and Protection

• Reduced financial exposure by 19% through risk assessment
• Improved client satisfaction by 60% with new service protocols
• Streamlined processes, reducing time-to-market by 25% through automation

Immigration and Visa Consultancy, Legal and Compliance Consulting, Destination Management & Client Support and Advisory Services

• Increased client base by 30% through targeted outreach
• Boosted revenue by 125% with successful promotional strategies
• Developed sales team, resulting in a 30% company growth

Travel Retail Management and Operations, Luxury Goods and Duty-Free, Customer Experience Enhancement, Onboard Shopping, Guest services