Віддалена робота
Retention Manager
Віддалена робота
Повна зайнятість
A manager who will build a player retention process from day one—from welcome emails and bonuses to reactivating dormant (inactive) players.
The main goal is to increase player LTV and reduce churn.
Create a system that encourages players to stay with us longer and generate more revenue/repeat deposits/increase their bets and average checks. VIP players receive personalized attention and generate a stable, high income.
Requirements:
- iGaming experience (betting/casino);
- Knowledge of CRM tools (email, push notifications, SMS, messengers);
- Experience building communication chains (welcome flow, bonuses, re-deposits, reactivation);
- Understanding of working with VIP players and bonus mechanics;
- Ability to work with retention metrics;
- Experience in Tier-3 markets (Africa/Latham) is desirable.
Responsibilities:
- Launching and developing the brand's retention strategy;
- Setting up welcome series and bonus chains;
- Maintaining a promotional calendar (promotions, tournaments, seasonal campaigns);
- Collaborating with a designer on banners, emails, and push notifications;
- Analyzing results and optimizing campaigns;
- Preparing reports and providing regular updates Team;
Will be a plus: - Experience in African geography is a plus;
- French language skills;
- Skill in writing email/push notifications;
- Experience launching projects from scratch;
Experience using AI tools for content.
Working conditions:
- Work schedule 10:00 - 19:00;
- Remote work;
- We provide all the necessary tools for your successful and comfortable work;
- Learning English at the expense of the company;
- Regular team building at the expense of the company;
- Ability to switch between projects and try yourself in different roles.
Anna
NewEra
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