Dispatcher in the Appliance Repair Company
About FixPulse:
We work in the US appliance repair market, aiming to redefine service support perceptions. Our goal is to carry out appliance repairs with the utmost quality and speed. With the commencement of our operations, we are looking for professionals ready to join our team and grow with us.
Candidate Requirements:
Fluent English;
Ukrainian or Russian language;
High communication skills;
Confident use of a PC;
Work experience in a call center;
Ability to work with objections;
Knowledge of the principles of household appliances will be an advantage;
A laptop or PC with a stable Internet connection.
Your Responsibilities:
Answering incoming calls and repair requests from US clients;
Providing consultations on appliance repair;
Working with a CRM system;
Coordinating technicians' work and distributing tasks among them;
Making outbound calls to clients as needed.
Work Schedule: Monday-Saturday, 9 AM to 6 PM (by Chicago).
What We Offer:
The opportunity to be part of a US startup with big ambitions.
Competitive salary.
Remote work, offering freedom and flexibility.
Extensive opportunities for career and professional development.
A friendly atmosphere and team support.
How to Apply:
If you feel ready to join the FixPulse team, please send your resume and cover letter to Відправити резюме . We will get in touch with you!
Ivan