- Provided direct operational and administrative support to the General Manager in daily business activities.

- Managed e-commerce related tasks across Amazon and Walmart market places, including listings support, content updates, and coordination of product data.

- Handled customer communication via email and marketplace messaging systems, resolving inquiries and maintaining brand tone.

- Assisted with product listings creation and optimization, including titles, descriptions, and visual assets.

- Worked with AI tools and neural networks to generate and refine graphics, banners, and listing visuals for e-commerce platforms.

- Coordinated cross-functional tasks related to product launches, promotions, and internal workflows.

- Maintained documentation, task tracking, and internal communications to support smooth project execution.

- Provided high-level administrative support to executives, including calendar management, travel arrangements & visas processing, and meeting coordination.

- Managed internal and external communications, handled confidential documents, and organized filing systems.

- Prepared financial documents such as invoices and assisted with basic bookkeeping.

- Organized company events, negotiated contracts with vendors and travel agencies.

- Conducted research and created presentations and reports for board meetings.

- Supported social media and website management, including content updates and marketing materials.

- Supervised clerical staff and maintained smooth office operations.

- Handled reservations for CIS market clients, maintained booking records, and prepared confirmation letters.

- Managed communication with hotels and travel agencies, negotiated rates and coordinated group bookings.

- Participated in tourism exhibitions and assisted guests with airport transfers and hotel check-ins

- Designed promotional materials including brochures, flyers, and web assets using Adobe Photoshop, CorelDraw, and PowerPoint.

- Supported the development of a tourism website by assisting with web design tasks.