Працювала в 13 компаніях 17 років 3 місяці
Інше, IT - консалтинг / Послуги / Виробництво устаткування, IT, Транспорт та Логістика, Туризм / Подорожі / Пасажирські перевезення, Освіта, Реклама та PR-послуги, Будівництво, Страхування
Private Entrepreneur
PE "Lupenko S.V."
Інше
2 роки 10 місяців
12.2021 - до теперішнього часу
- data processing, information posting on websites and related activities;
- translation services;
- photocopying, documents preparation and other specialized ancillary office activities;
- provision of combined office administrative services;
- computer programming;
- consulting on informatization issues;
- computer programming;
- provision of other software;
- other activities in the field of information technologies and computer systems.
Accounts Receivable Specialist
Pharmbills
IT - консалтинг / Послуги / Виробництво устаткування
1 рік 2 місяці
07.2023 - 09.2024
- communicate with customers and service providers by phone and email;
- receive and process invoices;
- maintain a vendor database;
- verify and reconcile invoices and payments;
- compile reports, analyze financial data;
- maintain documentation;
- work with profit and loss statements.
Relocation Specialist
EPAM / Epam Systems
IT
8 місяців
12.2021 - 08.2022
Lead Generator
Everest Transportation Systems
Транспорт та Логістика
11 місяців
10.2020 - 09.2021
- prospecting, generating, qualifying, processing and following up on leads and appointment setting for the sales team;
- plan and execute outbound customized outreach using channels like LinkedIn, email, and calls (automated and manual campaigns);
- day-to-day work with potential customers' database, handle CRM;
- fundamental research of the companies and contacts within focus markets and target companies;
- collaboratively work with the sales team to develop lead generation strategies to generate lead opportunities with prospective customers;
- effectively communicate and present the company service and value proposition to customers;
- developing and maintaining strong long-term business relationships;
- achieving sales lead gen and appointment quotas.
Head of Online Booking Department
LLC "Artex-94"
Туризм / Подорожі / Пасажирські перевезення
10 місяців
09.2019 - 07.2020
Duties:
- developing and implementing strategic plans to manage and grow accounts, search for new marketing solutions (including work in social networks, system moderation, etc.);
- contribute and share ideas to decrease workload and improve the quality and speed of customer support;
- understanding client needs and identifying new business opportunities;
- coordination of accounting in specialized CRM;
- maintenance and technical support of ABS On-line;
- providing assistance to agencies in maintaining full tourist travel cycle from the moment of receiving an application to their returning from trip, solving emerging issues and tourists' complaints 24/7;
- providing superior customer service, retaining clients and building strong, trusting relations with them;
- conclusion of contracts with travel companies and corporate clients, partners.
Online Booking Department Manager
LLC "Artex-94"
Туризм / Подорожі / Пасажирські перевезення
1 рік 7 місяців
02.2018 - 09.2019
Duties:
- assistance and support in booking travel services in the ABS On-line (b2b.abso.com.ua) 24/7;
- making financial reports, maintaining accounting with suppliers;
- processing payments and deposits of company customers;
- providing assistance to agencies in maintaining full tourist travel cycle from the moment of receiving an application to their returning from trip, solving emerging issues and tourists' complaints;
- coordination of accounting in specialized CRM;
- providing superior customer support and ensuring client satisfaction, building long-term relations with them;
- participation in promotional tours.
Translator-freelancer
N/a
Освіта
10 місяців
04.2017 - 02.2018
Written translations from Ukrainian and Russian into English language and vice versa, interpreting at meetings.
Assistant to General Manager / Account Manager
Victoria Consulting
Освіта
1 рік
04.2016 - 04.2017
Responsibilities: consulting customers regarding company's services by phone, e-mail and at meetings, identifying their needs; managing phone calls, business correspondence with clients and partners; conclusion of contracts with new clients; preparation of full documents package for any type of visa to Canada in a proper way; work with the Embassy of Canada to Ukraine in Kiev, Visa Application Centre; written translation of documents from Russian/Ukrainian into English and vice versa; writing content for the company website in 3 languages and making posts for social networks; participation in education and emigration fairs; coordinating and keeping records of student groups at English courses, drawing of the working schedule for teachers; help in advertising campaigns in Google AdWords.
Account Manager / Immigration Expert
Law Firm of Inna Kogan
Інше
4 роки 5 місяців
08.2011 - 01.2016
Duties: written translation of documents from Russian/Ukrainian into English and vice versa; simultaneous interpreting at meetings; performing responsibilities of Assistant of the Lawyer; help in filing applications for immigration to Canada, temporary resident and student visas, work permit; cooperation with the Embassy of Canada to Ukraine in Kiev, VAC, the Ministry of Immigration and Citizenship in Canada and other legal authorities in Canada in immigration sphere; participation in the international education fairs and search for new clients there, representing the company; conclusion of contracts; writing articles for the company website and making posts for social networks; preparation of full documents package for any type of visa to Canada in a proper way; help in organizing work of a new educational project "CanSchool" in Ukraine; support in organization of business trips; administrative and general support of the office; business correspondence with clients and partners; reception of visitors; managing phone calls, filing and correspondence system; working with office equipment.
Media Buyer
Advertising company “Prime Factor”
Реклама та PR-послуги
8 місяців
11.2010 - 07.2011
Duties: research, planning and realization of the purchase of advertising areas for clients on servers of the Internet (banner advertising). Search of partners, selection of the best advertising areas according to the requirements and wishes of clients, target audience analysis, conducting business correspondence and negotiations with foreign partners concerning the best quotations on advertising and terms of cooperation, conclusion of contracts. Building and development of business relations with new representatives of mass media, and maintenance of existing business relations with clients and partners.
Secretary-Translator
LLC “Delphi Management”
Будівництво
2 роки 6 місяців
05.2008 - 11.2010
Responsibilities: managing telephone calls, maintaining filing and correspondence system, translating and interpreting, full administrative support of the General Manager (coordination of meetings and appointments, documents circulation, preparation of presentations, business correspondence with partners), support in organization of business trips, working with office equipment, reception of visitors (tea, coffee), administrative and general support of the office.
Receptionist
American Life Insurance Company “Alico AIG Life”
Страхування
7 місяців
07.2007 - 02.2008
Teacher of English
Centre of Foreign Languages “London”
Освіта
6 місяців
09.2006 - 03.2007
I taught English in groups of people of different age and gave individual classes. Became proficient in teaching English based on the communicative approach.
Ключова інформація
Computer skills:
advanced PC user
Навчалась в 1 закладі
Nizhyn Gogol State Pedagogical University.
Faculty of foreign languages, qualification: Teacher of English and Foreign Literature, university degree – Specialist.
Ніжин, 2007
Володіє мовами
Англійська
поглиблений
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Іспанська
базовий
Польська
базовий
Російська
рідна
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Українська
рідна
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Додаткова інформація
Личные качества
- result-oriented,
- have strong customer service and interpersonal communication skills,
- analytically and quantitatively oriented, detail conscious, independent with ability to work within time constrains,
- flexible to quickly learn and adapt to new methods,
- strong sense of organization,
- able to work in a team.
Svitlana
Svitlana
Business Development/Partnership Manager
Київ
Активно шукає роботу
повна зайнятість
Характер роботи: віддалена робота
Оновлено 1 день тому