Працювала в 5 компаніях   12 років 3 місяці

Транспорт та Логістика, Реклама та PR-послуги, Готелі / Ресторани / Розважальні комплекси, Туризм / Подорожі / Пасажирські перевезення

Rotation Specialist

Українські вертольоти, ПрАТ, Авіакомпанія

Транспорт та Логістика

5 місяців

04.2024 - до теперішнього часу

- Arranging and coordinating travel bookings, including plane, train, and bus tickets, while ensuring alignment with operational departments' rotation plans and company policies.
- Preparing, submitting, and ensuring the accuracy of invoices related to travel services, and working with finance to guarantee timely payments.
- Monitoring and controlling the credit line with travel agents, ensuring expenses stay within limits and resolving discrepancies promptly.
- Maintaining regular communication with travel agents, negotiating favorable terms, and ensuring the availability of travel options.
Achievements: Streamline invoice processing, achieving 100% accuracy and reducing payment times . Successfully managing credit lines within limits.

Travel manager

Radioaktive Film

Реклама та PR-послуги

5 років

04.2019 - 04.2024

- Streamlining group request processing
- Optimizing travel routes for group travelers
- Building and nurturing partnerships with tourism organizations and hotels
- Handling reservations for tickets, hotels, and taxis
- Providing support for travelers' needs, managing bookings, addressing concerns, and resolving issues
- Compiling and presenting detailed reports for management.
Achievement: Conducting negotiations with suppliers and decreasing product prices that ended up saving the company budget.

Project Manager

Business Accommodation Service

Готелі / Ресторани / Розважальні комплекси

2 роки

04.2017 - 04.2019

- Facilitating clients in securing suitable room accommodations by carefully assessing their preferences and requirements.
- Conducting thorough cost analyses of various hotels to identify options that align with clients' budget constraints.
- Maintaining detailed records of customer preferences and ensuring timely follow-ups for future booking opportunities.
- Engaging in Social Media Management (SMM), creating compelling presentations, and generating comprehensive reports.
Achievement: Work experience in this company help me to develop strong organizational, time-management, and problem-solving skills. An excellent ability to communicate with diverse groups of people from different locations. 

Guest Relation Supervisor

Sunny Days El Palacio

Готелі / Ресторани / Розважальні комплекси

1 рік 8 місяців

05.2013 - 01.2015

- Managing guests’ experiences
- Greeting and checking in guests as they arrive 
- Ensuring guests have a pleasant experience 
- Arranging reservations
- Handling complaints as they arise
- Provided logistical support for hotel events, including dinners and receptions resulting in successful event execution
Achievements: Managed VIP guest experience resulting in increased satisfaction and positive reviews. Implemented new processes resulting in a 30% reduction in guest complaints.

Flight attendant

Міжнародні Авіалінії України

Туризм / Подорожі / Пасажирські перевезення

3 роки

05.2010 - 05.2013

- Welcoming passengers as they board and disembark from the plane
- Serving meals and refreshments with a focus on customer satisfaction
- Verifying the condition and availability of emergency equipment, providing necessary information to passengers
- Demonstrating the proper use of emergency equipment and explaining safety procedures
- Administering first aid when needed
- Handling emergencies with a calm and efficient approach
- Selling duty-free commercial goods and actively working towards achieving sales targets.
Achievements: Maintained a 100% safety compliance record by rigorously enforcing safety protocols and ensuring all passengers adhered to guidelines.

Ключова інформація

finance & budget knowledge
the art of negotiation
language skills
tech-savvy
management skills
critical thinking
communication skills

Навчалась в 1 закладі

Київський національний університет культури і мистецтв

Менеджер міжнародного туризму

Київ, 2008

Володіє мовами

Англійська

вище середнього

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Німецька

середній

Українська

рідна

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Курси, тренінги, сертифікати

Сертифікат цифрової грамотності від Дія. Цифрова освіта

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Додаткова інформація

Свій розділ

My name is Inha, and I have over 14 years of experience in the travel industry. I have worked in aviation, hospitality, and travel companies, which has allowed me to develop all the necessary skills for the position of Travel Manager.  I am fluent in Ukrainian, and my English proficiency is at a B2 level, enabling me to communicate effectively with clients and partners. My experience with booking websites, collaboration with agents, and office software allows me to quickly and accurately handle all tasks related to booking, organizing, and managing travel.  My work is always focused on meeting the needs of clients, and I am accustomed to working in constantly changing environments. My ability to quickly adapt to new conditions and promptly solve problems has helped me achieve high results in previous positions. I am confident that my experience and skills will enable me to effectively perform the duties in this role and contribute to the growth of your business.

Інга Сергіївна

Travel Specialist

Софіївська Борщагівка

Готовий переїхати: Київ

48 000 грн.

39 років

Працює, але відкритий для пропозицій

повна зайнятість, неповна зайнятість, проектна робота

Характер роботи: віддалена робота

Оновлено 3 дні тому