- Communication with partners and clients via different channels

- Handling user inquiries

- Managing complaints and disputes

- Guiding users

- Monitoring and moderation

- Technical support

- Feedback collection

• providing customer support to visitors via chat and e-mail
• multiple product uploads (Shopify)
• general administrative work

• Delivering a comprehensive service to inquiring US customers
• Managing a large number of incoming emails
• Productively communicating with performers to ensure the product meets customers' expectations
  
• Keeping the orders' status in the corporate documents up-to-date

• Explaining grammar material and ensuring the ability of schoolchildren to use the rules in practice
• Developing conversational skills of students
  

• Proofreading of academic works to make them correspond to the topic, grammatical and stylistic requirements and customer's expectations
• Recommending to writers the ways to improve their works
  

• Making reports on product development dynamics
• Team activity monitoring
• Info update in the corporate docs
• Researches on set topics
• Managing the process of reviewing games for publishing
• Counting the expenses on projects

• Business trips organization
• Composing and registration of orders
• Preparing bills for payment, their advancement control
• Work with contracts
• Documents' translation