Operations Manager

Position Summary

The Operations Manager for Momentum Wheels for Humanity (MWH) will oversee and strengthen the administrative and operational systems that support the Rehab4U program funded by the U.S. Department of State. This role reports to the Director of Finance and Administration. The role is a full-time position based in Kyiv, Ukraine.

This role is responsible for managing program and office operations in Kyiv, procurement, information technology coordination, and ensuring full compliance with organizational policies, donor regulations, and local laws. The ideal candidate is proactive, detail-oriented, and experienced in managing operational functions in dynamic, multicultural environments.

Applicants must be willing and able to work in Kyiv, Ukraine. This is full-time position.

 About Momentum Wheels for Humanity

Since 1996, Momentum Wheels for Humanity has increased access to mobility and improved quality of life for children, teens, and adults with physical disabilities in more than 50 low- and middle-income countries. We build and strengthen rehabilitation services within health systems through training and capacity building, policy and standards development, and supply and distribution of wheelchairs and other life-changing equipment. For more information, visit www.momentum4humanity.org.

Expected Duties and Responsibilities  

The Ukraine Operations Manager will be responsible for the following: 

1. Office & Administration Management

• Oversee daily office operations and ensure a safe, efficient, and well-functioning work environment.
• Manage office leases, utilities, maintenance contracts, service providers, and supplies.
• Maintain asset and inventory management systems, ensuring regular updates and compliant recordkeeping.
• Oversee logistics, fleet management, travel coordination, and event support.
• Supervise the Office Manager/Driver in Kyiv office. 

2. Procurement & Supply Chain

• Lead the start-to-end procurement process, ensuring timely and compliant acquisition of goods and services.
• Develop and maintain procurement plans aligned with program needs and donor requirements.
• Maintain vendor databases, conduct market assessments, manage competitive bidding, and negotiate contracts.
• Ensure transparency, documentation, and adherence to local and the U.S. Department of State and MWH procurement regulations.
• Supervise 3 procurement officers.

3. Information Technology Coordination

• Liaise with IT services in the Head Office and local providers to ensure reliable hardware, software, network systems, and cybersecurity standards.
• Oversee IT asset management and equipment lifecycle.
• Coordinate user support, troubleshoot common issues, and ensure staff have adequate IT tools and training.
• Support implementation of organizational IT policies and data protection requirements.

4. Compliance, Risk Management & Reporting

• Ensure all operational functions comply with organizational policies, donor regulations, and legal requirements.
• Support audits, risk assessments, and implementation of corrective actions.
• Prepare operational reports, procurement trackers, asset registers, and HR dashboards for management.
• Contribute to safety protocols, and business continuity planning.
• Manage inventory tracking and reporting, inclusive of donor-required inventory reports.

Minimum Qualifications and Experience

• Bachelor’s degree in relevant field, such as international relations/development, social science, business administration, or global health;
• At least 6 years of relevant work experience supporting project-based operational functions, with at least 3 of experience managing a team, preferably within the international development context in Ukraine;
• Prior experience supporting program operations on international donor-funded international programs;
• Prior experience managing office operations, procurement, and logistics with staff supervision responsibilities;
• Familiarity with local Ukrainian operational best practices, and U.S. Government funded regulations for assistance awards;
• Detail-oriented with excellent organizational and prioritization skills;
• Ability to set clear goals and manage progress toward them;
• Strong administrative, organizational, and written and verbal communication skills;
• Excellent computer skills with proficiency in Microsoft Office and Outlook, and knowledge management platforms such as Dropbox or Box; and 
• Written and spoken fluency in Ukrainian and English. 

How to Apply

Please submit a cover letter and resume in PDF format and in English to Отправить резюме . Please include “Application for Operations Manager: YOUR NAME” in the subject line. Applications will be considered on a rolling basis.

Momentum Wheels for Humanity is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Momentum Wheels for Humanity encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, or veteran status.