Moderating content and ensuring that user don’t post content that violates our ToS. Replying to customer’s issues via Zendesk. Communicating with other departments via Slack or Discord in order to optimise the working process. Working with documents and legal forms and ensuring that they were flled correctly. Verifcation of our customers by using a KYC system

Providing top notch sales and customer service via Phone/Zendesk. Helping customers resolve their issue that concerns our product. Selling and supporting Avanquest and Bytefence products as well as providing our customers with the help of a real person in case issue is not resolvable by the Avanquest product. Supporting « MacKeeper » application and usage of a SalesForce CRM in order to verify our customers