Работал в 7 компаниях 10 лет 2 месяца
Образование, Туризм / Путешествия / Пассажирские перевозки, HR
Sales Analyst
000
Образование
1 год 6 месяцев
06.2023 - по настоящее время
Providing analytical and statistical reports for the commercial team, company management, and foreign partners;
Creating dashboards and analytical reports;
Creation of sales scenarios;
Market analysis;
Conducting research, statistical analysis of higher education institutions and secondary education institutions;
Quality control of managers' calls;
Creating metrics for call quality control;
Optimization and development of business processes in Salesforce;
Work with open databases in the EDBO and UCEQA;
Preparation of Revenue reports.
Sales Analyst
Anex Tour (Тур Оператор)
Туризм / Путешествия / Пассажирские перевозки
2 года 8 месяцев
06.2020 - 02.2023
Pricing of the tourist product;
Analysis and monitoring of competitors' prices;
Analysis and calculation of competitor airline and hotel prices;
Formation of financial and statistical reporting for company management;
Demand forecasting and analytics for the opening of new tourist destinations;
Development of promotions and special offers for travel agencies of Ukraine;
Work with the charter department regarding the logistics of passenger transportation;
Communication with DMC regarding hotel contracts.
Product Manager
Travel Professioanl Group
Туризм / Путешествия / Пассажирские перевозки
1 год 6 месяцев
11.2018 - 05.2020
Pricing of the tourist product;
Analysis and monitoring of competitors prices;
Analysis and calculation of the price of airline tickets and hotels of competitors;
Optimization and automation of business processes in 1-C; Development of a monitoring system;
Development of an automatic pricing system;Optimization of the reservation algorithm;
Control and planning of charter programs;
Conducting negotiations with foreign partners regarding special offers and contracts;
Formation of financial and statistical reports for company management; Development of promotions and special offers for travel agencies of Ukraine;
Conducting seminars and webinars for travel agencies of Ukraine.
Booking manager / Head of the booking department
Travel Professioanl Group
Туризм / Путешествия / Пассажирские перевозки
9 месяцев
01.2018 - 10.2018
Reservation of hotels, transfers, air tickets;
Processing mail, answering phone calls, processing individual requests from agencies;
Consultation of agencies regarding tours of the company's product;
Management of VIP customers;
Communication with the host party regarding the resolution of current issues;
Work with claims;Control of managers.
Manager of sales and development of the company's tourist product in the Odesa branch
Travel Professioanl Group
Туризм / Путешествия / Пассажирские перевозки
1 год 1 месяц
11.2016 - 12.2017
Communication with travel agencies regarding the sale and promotion of the company's travel product (telephone, mail, Skype, personal meetings);
Search for new travel agencies for cooperation;
Informing travel agencies about current promotions, offers and loyalty programs of the tour operator;
Conducting webinars and seminars to promote and sell the company's tour product;
Conducting business breakfasts and round tables to promote and sell the company's product tour;
Support of the company's clients and help in resolving current issues;
Management of the customer base in 1C.
Supervisor
WORK UP
HR
1 год 3 месяца
07.2015 - 10.2016
Monitoring the work of managers in CRM Bitrix;
Development, improvement, training of managers in sales scripts;
Reporting to management regarding the sales of each manager by day/week/month;
Analysis of the Polish labor market;
Cooperation with Polish employers regarding employment;
Recruitment of specialists.
Sales manager
WORK UP
HR
11 месяцев
08.2014 - 07.2015
Searching for customers to sell the company's services (cold and hot calls);
Placing ads for the company's services on employment sites;
Dealing with objections;
Management of customer base in CRM;
Organization of company product presentation events;
Competitive intelligence.
Ключевая информация
- 1С - advanced
- Samo Tour - advanced
- Excel - advanced
- Salesforce - advanced
Учился в 1 заведении
ОНУ им. И. И. Мечникова
Институт социальных наук
Одесса, 2014
Владеет языками
Английский
выше среднего
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Роман
Роман
Sales Analyst
Киев
полная занятость, неполная занятость, проектная работа
Характер работы: удаленная работа
Обновлено 2 месяца назад