Работал в 7 компаниях   9 лет 8 месяцев

Образование, Туризм / Путешествия / Пассажирские перевозки, HR

Sales Analyst

000

Образование

1 год

06.2023 - по настоящее время

Providing analytical and statistical reports for the commercial team, company management, and foreign partners;

Creating dashboards and analytical reports;

Creation of sales scenarios;

Market analysis;

Conducting research, statistical analysis of higher education institutions and secondary education institutions;

Quality control of managers' calls;

Creating metrics for call quality control;

Optimization and development of business processes in Salesforce;

Work with open databases in the EDBO and UCEQA;

Preparation of Revenue reports.

Sales Analyst

Anex Tour (Тур Оператор)

Туризм / Путешествия / Пассажирские перевозки

2 года 8 месяцев

06.2020 - 02.2023

Pricing of the tourist product;

Analysis and monitoring of competitors' prices;

Analysis and calculation of competitor airline and hotel prices;

Formation of financial and statistical reporting for company management;

Demand forecasting and analytics for the opening of new tourist destinations;

Development of promotions and special offers for travel agencies of Ukraine;

Work with the charter department regarding the logistics of passenger transportation;

Communication with DMC regarding hotel contracts.

Product Manager

Travel Professioanl Group

Туризм / Путешествия / Пассажирские перевозки

1 год 6 месяцев

11.2018 - 05.2020

Pricing of the tourist product;

Analysis and monitoring of competitors prices;

Analysis and calculation of the price of airline tickets and hotels of competitors;

Optimization and automation of business processes in 1-C; Development of a monitoring system;

Development of an automatic pricing system;Optimization of the reservation algorithm;

Control and planning of charter programs;

Conducting negotiations with foreign partners regarding special offers and contracts;

Formation of financial and statistical reports for company management; Development of promotions and special offers for travel agencies of Ukraine;

Conducting seminars and webinars for travel agencies of Ukraine.

Booking manager / Head of the booking department

Travel Professioanl Group

Туризм / Путешествия / Пассажирские перевозки

9 месяцев

01.2018 - 10.2018

Reservation of hotels, transfers, air tickets;

Processing mail, answering phone calls, processing individual requests from agencies;

Consultation of agencies regarding tours of the company's product;

Management of VIP customers;

Communication with the host party regarding the resolution of current issues;

Work with claims;Control of managers.

Manager of sales and development of the company's tourist product in the Odesa branch

Travel Professioanl Group

Туризм / Путешествия / Пассажирские перевозки

1 год 1 месяц

11.2016 - 12.2017

Communication with travel agencies regarding the sale and promotion of the company's travel product (telephone, mail, Skype, personal meetings);

Search for new travel agencies for cooperation;

Informing travel agencies about current promotions, offers and loyalty programs of the tour operator;

Conducting webinars and seminars to promote and sell the company's tour product;

Conducting business breakfasts and round tables to promote and sell the company's product tour;

Support of the company's clients and help in resolving current issues;

Management of the customer base in 1C.

Supervisor

WORK UP

HR

1 год 3 месяца

07.2015 - 10.2016

Monitoring the work of managers in CRM Bitrix;

Development, improvement, training of managers in sales scripts;

Reporting to management regarding the sales of each manager by day/week/month;

Analysis of the Polish labor market;

Cooperation with Polish employers regarding employment;

Recruitment of specialists.

Sales manager

WORK UP

HR

11 месяцев

08.2014 - 07.2015

Searching for customers to sell the company's services (cold and hot calls);

Placing ads for the company's services on employment sites;

Dealing with objections;

Management of customer base in CRM;

Organization of company product presentation events;

Competitive intelligence.

Ключевая информация

  1. 1С - advanced
  2. Samo Tour - advanced
  3. Excel - advanced
  4. Salesforce - advanced

Учился в 1 заведении

ОНУ им. И. И. Мечникова

Институт социальных наук

Одесса, 2014

Владеет языками

Английский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Роман

Sales Analyst

Киев

31 год

Активно ищет работу

полная занятость, неполная занятость, проектная работа

Характер работы: удаленная работа

Обновлено 1 день назад