Працював в 7 компаніях 10 років 2 місяці
Освіта, Туризм / Подорожі / Пасажирські перевезення, HR
Sales Analyst
000
Освіта
1 рік 6 місяців
06.2023 - до теперішнього часу
Providing analytical and statistical reports for the commercial team, company management, and foreign partners;
Creating dashboards and analytical reports;
Creation of sales scenarios;
Market analysis;
Conducting research, statistical analysis of higher education institutions and secondary education institutions;
Quality control of managers' calls;
Creating metrics for call quality control;
Optimization and development of business processes in Salesforce;
Work with open databases in the EDBO and UCEQA;
Preparation of Revenue reports.
Sales Analyst
Anex Tour (Тур Оператор)
Туризм / Подорожі / Пасажирські перевезення
2 роки 8 місяців
06.2020 - 02.2023
Pricing of the tourist product;
Analysis and monitoring of competitors' prices;
Analysis and calculation of competitor airline and hotel prices;
Formation of financial and statistical reporting for company management;
Demand forecasting and analytics for the opening of new tourist destinations;
Development of promotions and special offers for travel agencies of Ukraine;
Work with the charter department regarding the logistics of passenger transportation;
Communication with DMC regarding hotel contracts.
Product Manager
Travel Professioanl Group
Туризм / Подорожі / Пасажирські перевезення
1 рік 6 місяців
11.2018 - 05.2020
Pricing of the tourist product;
Analysis and monitoring of competitors prices;
Analysis and calculation of the price of airline tickets and hotels of competitors;
Optimization and automation of business processes in 1-C; Development of a monitoring system;
Development of an automatic pricing system;Optimization of the reservation algorithm;
Control and planning of charter programs;
Conducting negotiations with foreign partners regarding special offers and contracts;
Formation of financial and statistical reports for company management; Development of promotions and special offers for travel agencies of Ukraine;
Conducting seminars and webinars for travel agencies of Ukraine.
Booking manager / Head of the booking department
Travel Professioanl Group
Туризм / Подорожі / Пасажирські перевезення
9 місяців
01.2018 - 10.2018
Reservation of hotels, transfers, air tickets;
Processing mail, answering phone calls, processing individual requests from agencies;
Consultation of agencies regarding tours of the company's product;
Management of VIP customers;
Communication with the host party regarding the resolution of current issues;
Work with claims;Control of managers.
Manager of sales and development of the company's tourist product in the Odesa branch
Travel Professioanl Group
Туризм / Подорожі / Пасажирські перевезення
1 рік 1 місяць
11.2016 - 12.2017
Communication with travel agencies regarding the sale and promotion of the company's travel product (telephone, mail, Skype, personal meetings);
Search for new travel agencies for cooperation;
Informing travel agencies about current promotions, offers and loyalty programs of the tour operator;
Conducting webinars and seminars to promote and sell the company's tour product;
Conducting business breakfasts and round tables to promote and sell the company's product tour;
Support of the company's clients and help in resolving current issues;
Management of the customer base in 1C.
Supervisor
WORK UP
HR
1 рік 3 місяці
07.2015 - 10.2016
Monitoring the work of managers in CRM Bitrix;
Development, improvement, training of managers in sales scripts;
Reporting to management regarding the sales of each manager by day/week/month;
Analysis of the Polish labor market;
Cooperation with Polish employers regarding employment;
Recruitment of specialists.
Sales manager
WORK UP
HR
11 місяців
08.2014 - 07.2015
Searching for customers to sell the company's services (cold and hot calls);
Placing ads for the company's services on employment sites;
Dealing with objections;
Management of customer base in CRM;
Organization of company product presentation events;
Competitive intelligence.
Ключова інформація
- 1С - advanced
- Samo Tour - advanced
- Excel - advanced
- Salesforce - advanced
Навчався в 1 закладі
ОНУ им. И. И. Мечникова
Институт социальных наук
Одесса, 2014
Володіє мовами
Англійська
вище середнього
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Українська
рідна
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Роман
Роман
Sales Analyst
Київ
повна зайнятість, неповна зайнятість, проектна робота
Характер роботи: віддалена робота
Оновлено 2 місяці тому