During 2018-2023 relocated and settled in Istanbul, studied Turkish language, and got certified. While taking some time off, was actively volunteering with animals, i.e. saving lives and protecting their rights by collaborating with the local authorities and organisations.

Occasionally worked as a freelancer in translation services for foreign guests (English - Turkish and vice versa).

- Ensured daily smooth operations of the corporate headquarter and back offices with 50+ diverse employees, and efficiently liaised with multiple departments, committees, and subsidiaries.

- Developed and implemented efficient document review and approval workflow processes as well as organised bookkeeping and filing system that decreased average turnaround time by over 40% and ensured accurate and error-free documentation.

- Increased team productivity and prevented performance issues and mistakes by training, coaching, delegating tasks, and leading a team as well as organising regular quick meetings with administrative assistants and company drivers to discuss daily routine issues and address challenges.

- Managed and optimized General Manager’s busy schedule by coordinating agenda, managing calendar, and maintaining his signature book and contacts database; provided critical observation, analysis, and follow-up on inquiries received at all levels to ensure General Manager’s expectations were met and objectives were achieved.

- Planned and organised special events for up to 80 attendees as well as arranged catering, venue, and other services to facilitate Town Hall, Board of the Directors, offsite Management and client meetings, and teleconferences for all staff members.

- Provided optimal travel alternatives with minimum cost for General Manager and other 10+ employees; avoided mistakes and incorrect charges by developing efficient travel and reimbursement policies and submitting expenses on behalf of all employees.

- Provided optimal supplies alternatives and implemented just-in-time inventory procedures with daily monitoring that reduced office supplies cost and ensured 100% availability of stocks.

- Improved offices’ financial objectives by reconciling old expenses and efficient managing offices complex facilities and services, including offices lease and repair, parking, insurance, estate maintenance; vehicles fleet; post and courier services; memberships; office equipment and stocks.

- Followed up with Accounts on financial transactions, invoices, office budget, managed LPO’s and company credit cards. Coordinated with HR on Joiners/Leavers processes and staff entertainment.

- Efficiently managed overall daily administrative correspondence with hundreds of emails, faxes, and calls; distributed company-wide announcements, greeted visitors, booked meeting rooms, etc.

Assisted the General Manager to achieve company objectives by establishing the entire office system and coordinating his agenda as well coaching administrative personnel, monitoring expenses, and maintaining efficient collaboration with all departments. Efficiently managed client requests and marketing inquiries. Conducted 100+ outbound sales calls per day with an appointment rate of 25-35%.

Ensured smooth administrative and logistics operations of the office as well as provided general and accounting support to Financial Manager. Established and efficiently maintained new RMA procedures for repair goods, coordinated with Customs regarding shipments clearance, and assisted to manage projects payment collection and technical inquiries that boosted operations efficiency.

Extended customers database by conducting new client research and market monitoring. Was responsible for organising and providing logistics services from start to finish. Organised filing system, created and maintained subsidiary bookkeeping account that decreased average turnaround time by over 45%.