I was responsible for the day-to-day operational management of the facility; Organization and ensuring all administrative operations (both-lease and infrastructure management) comply with company standards, rental and maintenance budgets planning and supervision, control over accounts receivable and accounts payable; Preparing and maintaining summary reports of leasing activity for the stakeholders.

·Lease management: led the negotiation process, signing of contracts, presenting revenue and profit forecasts for all leasing operations, optimizing operating expenses, preparing the annual budget;

·Hard &Soft Facility management: management of the engineering and service departments of the mall, control of service providers (engineering systems, telecommunications), organization and control of support services (administration support, cleaning, security, reception, waste management, maintenance professionals) and much more;

·Collaborated with the technical department: work with tenant’s renovation work projects, cooperation with external contractors, Supervise and verification the compliance of quality of works performed with the mall standards, set in the project and technical documentation.

Achievements:

I led the negotiation process, signed agreements with the anchor tenants - IKEA, H&M, New Yorker, JYSK etc. Executed their launch;

Served as a head of the project group, implemented projects for construction and repair works on tenants facilities - IKEA, H&M, JYSK , CCC etc;

Reduced shopping mall vacancy from 88% to 19% in 2 years;

Reduced the operating cost by 22% of planned value.

I was responsible for the launch and development of the premium flexible offices chain -CS Senator, CS Gulliver, CS Arsenal. Generated sales pipeline through expansion strategy, partnerships & business development, and broker relationships :

Expansion strategy/ Lease management- design and implementation of the expansion strategy through research into new locations and new commercial real estate projects, and negotiations with landlords. Collaboration with the finances team for calculation of economic feasibility of the project; Building a local staff, initial setup until a local team is up and running;

Workspace& construction management- I was required to prepare designs, layouts, cost estimates, and work schedules, advise stakeholders on the selection of the main contractors, supervise construction, certify payments claimed by the main contractors, and submit progress reports to stakeholders;

Business Development& Vendors Management - prepared and conducted tenders among the contractors. Support of the full cycle of administration of contracts for the supply of services/works ( Property/ Support services);

Workspace management- I was required to prepare designs, cost estimates, and work schedules, advise stakeholders on the selection of the main contractors, supervise construction, certify payments claimed by the main contractors, and submit progress reports to stakeholders; ·Partnerships & Business Development - prepared and conducted tenders among the contractors. Support the full cycle of administration of contracts for the supply of services/works ( Property services, Support services).

Achievements:

The first network’s office (Creative State Senator) has been launched in 4 months;

I developed and implemented the additional services and benefits programs for residents ( recruiting, insurance programs, financial services/legal support, procurement service, concierge service);

I led the negotiation process with the anchor tenants - EBA, TA Ventures, UpWork, Cisco. Executed their launch;

Zero vacancy within an hour of my presence in the project has been accomplished

Property& Facility management of BC SENATOR (class A, GLA 57 000 sqm)

I led the entire negotiating process, signed agreements –from the primary search of the premises, identification of the property to the completion of the lease being signed by all parties:

·Creation and control of all business processes and procedures that ensure the attraction and retention of tenants: interaction with project brokers, contractual work, control of tenant repair works. Establishing and maintaining positive and productive relations with tenants;

·Oversee day-to-day leasing functions, ensuring all operations comply with company standards, budget planning and supervision, control over accounts receivable and accounts payable;

·Construction management including tenant’s document review, overseeing design,project team and general contractor.

Achievements:

Reduced vacancy from 75% to zero in 15 months;

Served as a head of the project group, implemented projects for construction and repair works on tenants facilities Nokia, VOKI Games, PepsiCo, Abbott, KPMG Ukraine, Creative States;

Development of the business center’s infrastructure and additional services for tenants: gym, restaurant, cafe, dry cleaning, tickets sales service, etc.)

I managed the Ukrainian team of project managers as a part of the international team of the mix-used complex Signature (shopping and residential ) that developed shopping mall concept at the pre-development stage (shopping mall Signature, GLA 22 000 sqm):

·Developed an analysis of the competitive environment and target audience of the commercial part of the complex, analyzed and substantiated consumer profiles, target groups;

·Developed the functional concept of the complex (functional areas, groups of tenants, preliminary Rent-roll) together with SCHMIDHUBER BUREAU, Munich, Germany;

·Managed all aspects of pre-sales work and marketing, including work with project documentation; managed financial planning and budgets, project status reports, market analysis, supervised project external communications

Achievements:

Developed the functional model of retail complex: determinated the target audience, created a visual concept for the interior of retail zones, developed a project for planning retail zones (retail premises and common areas), justified the tenant-mix, rent-roll project, revenue side of the budget.

I managed company's portfolio of objects- Grand Step Business Center (GLA 24,000 sqm) and Gloria Business Park (GLA 35,000 sqm.):

·Property& Facility management of Business park Gloria, Business center Grand Step : reduced the vacancy of objects (negotiations, conclusion of lease agreements), qualitative improvement of the tenant’s pool (replacement of tenants, work with receivables);

·Facility management: optimization of operating costs;

·Business Development:developed the functional concept of the new phase of the Business Park, substantiated the investment project, including the project of lease and operation rates, prepared the initial tender documentation, conducted preliminary negotiations with brokers regarding the brokerage of the new phase.

Achievements:

Managed the project of modernization and enhancement of the energy efficiency of the business park (GLA 35,000 square meters) with further optimization of OPEX by 2 times.

Launch and management of the shopping center «Polyarnii», (GLA 22 000 sq.m):

Management of the entire scope of administrative process:

·Formation and protection of the budget for maintenance and development of the object, conducting tenders among contractor companies;

·Formation of the staff of the service company, development and implementation of the organizational structure of departments, conducting interviews with key specialists, development of functional requirements, KPI system, drafts of internal documents and procedures, control of their implementation;

·Cooperation with brokers of the project to fill the mall with tenants;

·Management of design and repair works of tenants, opening of stores.

Achievements:

I have selected and led a team of company staff, organized the process of leasing in accordance with the shopping center concept;

Reduced the vacancy rate from 20% at the time of opening to 0% in 7 months.