1. Worked with clients, monitored their accounts and fulfilled various requests
2. The reason of leaving this company: A major client left the company, so management decided to cut staff.

Main responsibilities -Working with CRM, helping costumers to solve any issues, working with emails, chats, calls and with any kinds of requests. Helping to withdraw money or quide how to do it, helping to get in touch with a customer account manager if client needs it. Also working with verification, main goal was to get customer documents and to make him verified in order to proceed with trading and to perform any other actions with account.Also worked with excel tables taking care and checking customers requirements.

Also worked like a back office support with different payment methods, refunds and different tasks.