Работал в 5 компаниях 14 лет 7 месяцев
Услуги для бизнеса - другое, Интернет
Senior Support Manager & Team Leader Operations Team 3
PriceSpider
Услуги для бизнеса - другое
2 года 9 месяцев
01.2022 - 10.2024
- Ensuring the quality of work and processes.
- Continuous learning and professional skill development.
- Adherence to established procedures and quality standards.
- Maintaining corporate culture and values.
- Setting priorities for effective task execution.
- Implementing innovations to improve processes and work efficiency.
- Planning and organizing teams work.
- Time management and the ability to work under high pressure.
- Adapting to new working conditions.
Senior Support Manager 8 Team Leader
Hatch BV
Услуги для бизнеса - другое
2 года 1 месяц
11.2020 - 12.2022
During my time as a Senior Support Manager and Team Leader, I've overseen support for high-profile brands like Intel, Nvidia, and Microsoft. My role involved coordinating with cross-functional teams to ensure efficient coverage of WTB pages. I spearheaded the automation of coverage requests, implementing Power Automate cloud flows, and utilizing Microsoft SharePoint, Forms, Excel, and Office Scripts. This initiative streamlined our processes, reducing manual intervention, and significantly boosting productivity.
Support Manager
Hatch BV
Услуги для бизнеса - другое
3 года 1 месяц
09.2017 - 10.2020
- Support for Intel
- Support for NVidia
- Support for AMD
- Support for Microsoft
- Support for MSI
- Support for Aten
Mapping Editor
Hatch BV
Услуги для бизнеса - другое
3 года 11 месяцев
09.2013 - 08.2017
Content manager
Icecat
Интернет
3 года 4 месяца
04.2010 - 08.2013
Ключевая информация
- Responsibility
- Teamwork skills
- Attention to detail
- Customer orientation
- Problem-solving skills
- Accountability
- Research
- Computer Hardware
- Support Management
- JIRA
- Zendesk
- Confluence
- Microsoft Power Platform
- Power Automate Platform
- Process Automation
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Excel
- Microsoft Power Query
- SharePoint Online
- Microsoft Lists
- Copilot
Учился в 1 заведении
Київський національний університет імені Тараса Шевченка
Біологічний факультет / Фізіологія людини та тварин
Київ, 2000
Владеет языками
Английский
продвинутый
Украинский
родной
Курсы, тренинги, сертификаты
Дополнительная информация
Комп'ютерні навички
Verbal disability.
Andrii
Andrii
Client support manager
Киев
Активно ищет работу
полная занятость
Характер работы: удаленная работа, гибридная, в офисе/на месте
Обновлено 10 часов назад