Operations and Admin Assistant

Our client is a UK-based recruitment and management company that provides services to small and medium-sized businesses.
We are looking for a motivated and detail-oriented Operations Assistant.

About the role:
You will support the Managing Director (MD) and Office Manager (OM) in several administrative and operational tasks. This role is instrumental in ensuring the smooth day-to-day functioning of the business, providing essential assistance to the leadership team, and contributing to the company’s future growth plans.

To succeed in this role, you need to have:
· Has at least 2 years of experience in a similar role, preferably in a small business or start-up environment.
· Excellent written, verbal, and interpersonal communication skills
· Is a self-starter, comfortable taking initiative and multi-tasking, and able to work independently and as part of a team.
· Is detail-oriented, organized, and efficient, with excellent time management and prioritization skills.
· Proficient in Microsoft Office, Google Workspace, and other software applications.
· Has a positive attitude, a growth mindset, and a willingness to learn and adapt to changing needs.
· Upper-intermediate or Advanced English level.
· Located in Kyiv and able to work from the office 3 days a week.
· University Degree in a related field preferred

Responsibilities and Tasks:
· Organizing and prioritizing the MD’s inbox and company inboxes; responding to or forwarding emails as appropriate.
· Compiling and reconciling expenses and bookkeeping tasks, such as uploading receipts, collating expenses, and drafting bills for the MD’s approval.
· Coordinating meetings and events for the MD.
· Note-taking during company-wide meetings and dispensing minutes with follow-up actions.
· Creating and updating documents, spreadsheets, presentations, and databases using various software applications.
· Assisting with creating and maintaining the company’s Wikis and internal training.
· Assisting with office administrative tasks for the Kyiv office when the OM is unavailable, on leave, or requires additional support. Including, but not limited to, submitting supplier data, maintaining office supplies, and coordinating monthly orders and deliveries.
· Assisting with organizing and attending monthly social events for the community.
· Supporting the MD and OM in the recruitment process for new business, such as market research, CV screening, and coordinating interviews.
· Performing other ad hoc administrative tasks assigned by the MD

We offer:
· Competitive salary. Quarterly bonus offered (after successful probation completion)
· Full-time, you’ll be asked to operate as a PE
· Hybrid working, access to managed office space in Kyiv
· Fully-equipped workstation
· 28 days annual leave (including Ukrainian bank holidays)
· Private health insurance (provided after completion of a successful probation period of 3 months)
· Monthly social and team-building events
· Small group English lessons (2x week)
· Opportunities for personal development and professional growth
· Trips abroad to visit team members in London, UK