Працювала в 1 компанії 4 місяці
Фінансові послуги
Category II Ticket Support Operator at the Customer Care Department of the E-wallet Solutions Fintec
E-wallet Solutions Fintech Group
Фінансові послуги
3 місяці
05.2021 - 08.2021
Main Responsibilities:
• Receiving and processing requests from users and partners during company-scheduled hours, according to company quality standards;
• Processing user applications for card issuance;
• Providing information on all issues that arise for clients regarding their interaction with the system, its functions, and technical partners;
• Communicating with representatives of other departments and technical partners when necessary to resolve user issues.
While working as a Category II operator, I successfully passed an exam to test my knowledge of the system's features. Based on the successful exam results, I was promoted to Category I operator with an adjusted salary.
Oleksandr
Oleksandr
Customer support specialist (E-wallet solutions)
Харків
Активно шукає роботу
повна зайнятість
Оновлено 2 години тому