• Managed full-cycle recruitment for open vacancies, ensuring a smooth and positive candidate experience.

• Directly cooperated with hiring managers to understand and meet staffing needs.

• Prepared and posted job descriptions to various platforms.

• Sourced candidates through Djinni, LinkedIn, referrals and other channels.

• Scheduled interviews and maintained the candidate database.

• Conducted competency-based interviews in English, assessing candidate's qualifications, skills and compatibility.

• Negotiated with candidates and extended offer letters.

• Provided timely feedback at different stages of the hiring process and managed candidate rejections.

• Worked with candidates' rejection.

• Maintained and updated the candidate base.

• Handled incoming customer requests and provided support in English via calls, emails, chats.

• Resolved product-related issues, including complaints and refund requests.

• Provided detailed product information to customers.

• Conducted customer verifications.

• Assisted learners in achieving their language goals through personalized instruction.

• Built strong relationships with students and assessed their needs.

• Organized and managed the educational process for individual students and groups.

• Motivated students and maintained progress records.

• Created tailored content and handout materials to suit students’ needs

• Planned and implemented lessons based on learners’ goals and proficiency levels.

• Conducted regular assessment of students’ progress.

• Collaborated and communicated effectively with clients.

• Delivered presentations in corporate environments, working with companies such as Data Group, Vodafone, Arterium, Flex, UHY Prostor, OK Wine, Ukraflora