1. Calling English speaking clients and confirm their orders
2. Tracking the orders through some like UPS , FedEx and other channels to find out where is the orders located and when it should be delivered to the clients
3. Consulting the clients about the products and trying to convince them to buy more of the company products by offering them good promotions at the moment.

4. communication with customers all around the globe by text and calls

1. Interact with Customers to ensure Customer satisfaction following established procedures

1. Accepting calls and e-requests from Customers and validating Customer entitlement
2. Sale As much As I Can To get the extra Bonus that comes with the monthly payment.

Contacting through chat with American, European and Arabian clients it was a great experience that gave me the ability to handle work load and answering inquiries fast and smoothly with no time wasted.

My Responsibilities:

1. Receive and process incoming chats;
2. Advise clients in chat rooms;
3. Make a "sale" in the chat, work out objections.

1. Receive and process incoming chats;
2. Advise clients in chat rooms;
3. Make a "sale" in the chat, work out objections.

Helping out the clients who are welling to Trade and invest in the financial market. Simply it was Hard and quite frankly difficult experience because of the pressure from both sides the client and the company and thank God i was up to the task this job gave me the possibility to adapt to the pressure that accompanies each task and handle it to the last step in order to hit the target and insure the customer satisfaction... tough experience with good results.