Responsibilities include creation from the scratch operators team, which work with unsuccessful payments. Also, managing this team, resolving technical issues, cooperation with different departments.

Responsibility:

• organization and ensuring the smooth operation of the department;
• team management, motivation and quality assessment of its work;
• development and implementation of a system assessing the quality of work of employees;
• work with motivation and demotivation of employees;
• solving organizational issues related to the work of department;
• processing of incoming customer requests, including work with VIP clients;
• sale of company service

Responsibility:

• processing of incoming customer requests, including work with VIP clients;
• sale of company service;
• creation of staff work schedules;
• assessment of the quality of staff work according to KPI.