• Communication, reporting, presentations, analysis of stakeholder feedback.
• Creation and updating of project documentation: stakeholder management plan,communications plan, FRD.
• Creating and updating instructions for different project teams: animation and technical.
• Onboarding instructions for the project, Traceability matrix.
• Conducting discussion sessions and workshops on formalizing and validating requirements (withdifferent departments).

Built trustful relationships with clients and effective communication between the team members.

• Updating the project documentation: FRD, SRS.
• Monitoring and support of User Stories implementation.
• Conducting daily team stand-ups, and retrospectives.
• Initiating and controlling the setting of estimates for developer tasks.
• Preparing and conducting release retrospectives, with further identification and elimination ofproject process gaps.

• Preparation and maintenance of documentation in accordance with ISO/IEC 27001.
• Calculation of employee salaries.
• Office administration.
• Onboarding, creation of staff development programs, organization of team building.
• Assistance to CEO.

• Team management of the Billing Department: recruitment, training, onboarding.

• Building trustful business relationships with the company's clients.

• Collaboration with the development team to improve the company's products: identifying anddescribing requirements, participating in the preparation and conduction of UAT.

• Organization of orders' collection and processing

• Financial control and document management of the client service department

• Management of participation in tenders

• Concluding contracts with suppliers

• Logistics operations' control (purchases, transfers, sales of goods)

• Realization of functioning of the existing partners network and its expansion, developing а referral system

• Processing customer feedback and providing technical advice

• Problem solving

• Negotiating with clients and editors of the media (printed, digital, radio). Problem solving.

• Document management

• Writing the articles/news

• Creation reports for clients

• Development a Tone of voice

• Echo phrases creation

• Semantic core gathering

• Writing SEO-description of school disciplines

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