Працювала в 8 компаніях 11 років 7 місяців
Реклама та PR-послуги, IT, Послуги для бізнесу - інше, Торгівля роздрібна / Retail, Медіа / ЗМІ, Шоу-бізнес
Project Manager
Karandash, Animation Studio
Реклама та PR-послуги
6 місяців
07.2023 - 01.2024
- Communication, reporting, presentations, analysis of stakeholder feedback.
- Creation and updating of project documentation: stakeholder management plan,communications plan, FRD.
- Creating and updating instructions for different project teams: animation and technical.
- Onboarding instructions for the project, Traceability matrix.
- Conducting discussion sessions and workshops on formalizing and validating requirements (withdifferent departments).
IT Project Manager
Voicespin
IT
10 місяців
09.2022 - 07.2023
Built trustful relationships with clients and effective communication between the team members.
- Updating the project documentation: FRD, SRS.
- Monitoring and support of User Stories implementation.
- Conducting daily team stand-ups, and retrospectives.
- Initiating and controlling the setting of estimates for developer tasks.
- Preparing and conducting release retrospectives, with further identification and elimination ofproject process gaps.
HR-менеджер
VoiceSpin
IT
1 рік 7 місяців
12.2021 - 07.2023
- Preparation and maintenance of documentation in accordance with ISO/IEC 27001.
- Calculation of employee salaries.
- Office administration.
- Onboarding, creation of staff development programs, organization of team building.
- Assistance to CEO.
Senior Billing manager
Voicespin
Послуги для бізнесу - інше
3 роки 5 місяців
07.2018 - 12.2021
Team management of the Billing Department: recruitment, training, onboarding.
Building trustful business relationships with the company's clients.
Collaboration with the development team to improve the company's products: identifying anddescribing requirements, participating in the preparation and conduction of UAT.
Client service director
REC, Online-store
Торгівля роздрібна / Retail
1 рік 3 місяці
03.2017 - 06.2018
Organization of orders' collection and processing
Financial control and document management of the client service department
Management of participation in tenders
Concluding contracts with suppliers
Logistics operations' control (purchases, transfers, sales of goods)
Realization of functioning of the existing partners network and its expansion, developing а referral system
Processing customer feedback and providing technical advice
Problem solving
Account manager, Department of PR and communication
Украинский Медиа Холдинг, Издательский Дом
Медіа / ЗМІ
4 роки 8 місяців
08.2012 - 04.2017
Negotiating with clients and editors of the media (printed, digital, radio). Problem solving.
Document management
Writing the articles/news
Creation reports for clients
Landing page copywriter
Интер Медиа Груп, телеканал Интер
Медіа / ЗМІ
2 місяці
11.2016 - 01.2017
Development a Tone of voice
Echo phrases creation
Semantic core gathering
Writing SEO-description of school disciplines
SMM-manager
Marco Concert
Шоу-бізнес
2 місяці
03.2016 - 05.2016
https://www.facebook.com/MarcoConcert/?fref=ts
Ключова інформація
My professional skills are:
- Identifying business values
- Identifying the product problematic
- Market and competitive product research (data-informed, data-inspired approach)
- Formalization of user stories
- Backlog decomposition, formalization, prioritization, task grooming
- Building UML/BPMN diagrams
- Post-release analysis and product optimization
Навчалась в 1 закладі
Kirovograd national technical university
Computer systems of control and automatization
Kropyvnytskyi, 2008
Володіє мовами
Англійська
поглиблений
Іспанська
базовий
Українська
рідна
Курси, тренінги, сертифікати
Business Analysis in IT, GeniusSpace
- working with documentation, backlog decomposition and prioritization,
- User Story/UseCase description,
- working with UML, BPMN,
- SQL
- reporting to the stakeholders.
Project management
Hillel IT school
Corporate Finances
SMM-management
Serendipity Marketing School
http://sms.org.ua/social-media-marketing.html
Copywriting
"Advertising school"
http://www.advertisingschool.com.ua/
Introduction to marketing
Coursera, online courses in English
Додаткова інформація
Computer skills
Jira, Confluence, Trello, Figma for Prototyping, Visual Paradigm, Google Spreadsheets, Tableau, MS Office, Slack, OTRS, 1С/SAP, Sony Vegas.
Водительское удостоверение
Category В.
Olha
Olha
Business Analyst
Київ
Активно шукає роботу
повна зайнятість
Характер роботи: віддалена робота, гібридна, в офісі/на місці
Оновлено 5 днів тому