Работала в 5 компаниях   12 лет 6 месяцев

Транспорт и Логистика, Реклама / Маркетинг / PR-услуги, Отели / Рестораны / Развлекательные комплексы, Туризм / Путешествия / Пассажирские перевозки

Rotation Specialist / Corporate Travel Specialist

Українські вертольоти, ПрАТ, Авіакомпанія

Транспорт и Логистика

8 месяцев

04.2024 - по настоящее время

- Arranging and coordinating travel bookings, including plane, train, and bus tickets, while ensuring alignment with operational departments' rotation plans and company policies.
- Preparing, submitting, and ensuring the accuracy of invoices related to travel services, and working with finance to guarantee timely payments.
- Monitoring and controlling the credit line with travel agents, ensuring expenses stay within limits and resolving discrepancies promptly.
- Maintaining regular communication with travel agents, negotiating favorable terms, and ensuring the availability of travel options.
Achievements: Streamline invoice processing, achieving 100% accuracy and reducing payment times . Successfully managing credit lines within limits.

Group Travel Manager

Radioaktive Film

Реклама / Маркетинг / PR-услуги

5 лет

04.2019 - 04.2024

- Optimizing travel routes for group travelers
- Building and nurturing partnerships with tourism organizations and hotels
- Handling reservations for tickets, hotels, and taxis
- Providing support for travelers' needs, managing bookings, addressing concerns, and resolving issues
- Compiling and presenting detailed reports for management.
- Assisted with business and personal tasks, including correspondence and organization of events.
- Managed personal and professional schedules, organized meetings, and provided logistical support for the company’s founder.
Achievement: Conducting negotiations with suppliers and decreasing product prices that ended up saving the company budget.

Travel coordinator / Personal Assistant

Business Accommodation Service

Отели / Рестораны / Развлекательные комплексы

2 года

04.2017 - 04.2019

- Coordinating business trips, including booking tickets, arranging transportation, booking hotels and apartments, and facilitating visa applications.
- Planning the executive’s daily schedule to ensure optimal time management and prioritization of tasks.
- Performing various other personal and professional tasks as requested by the executive.
- Planning and organizing events, coordinating agendas, engaging in Social Media Management (SMM), creating compelling presentations, and generating comprehensive reports to support marketing and communication efforts.
Achievement: Gained valuable experience in organizational, time-management, and problem-solving skills, further enhancing my ability to effectively communicate with diverse individuals and teams across different locations.

Guest Relation Supervisor

Sunny Days El Palacio

Отели / Рестораны / Развлекательные комплексы

1 год 8 месяцев

05.2013 - 01.2015

- Managing guests’ experiences
- Greeting and checking in guests as they arrive 
- Ensuring guests have a pleasant experience 
- Arranging reservations
- Handling complaints as they arise
- Provided logistical support for hotel events, including dinners and receptions resulting in successful event execution
Achievements: Managed VIP guest experience resulting in increased satisfaction and positive reviews. Implemented new processes resulting in a 30% reduction in guest complaints.

Flight attendant

Міжнародні Авіалінії України

Туризм / Путешествия / Пассажирские перевозки

3 года

05.2010 - 05.2013

- Welcoming passengers as they board and disembark from the plane
- Serving meals and refreshments with a focus on customer satisfaction
- Verifying the condition and availability of emergency equipment, providing necessary information to passengers
- Demonstrating the proper use of emergency equipment and explaining safety procedures
- Administering first aid when needed
- Handling emergencies with a calm and efficient approach
- Selling duty-free commercial goods and actively working towards achieving sales targets.
Achievements: Maintained a 100% safety compliance record by rigorously enforcing safety protocols and ensuring all passengers adhered to guidelines.

Ключевая информация

Management
Financial Planning & Analysis
Communication & Negotiation
Critical Thinking & Problem Solving
Leadership & Team Coordination

Училась в 1 заведении

Київський національний університет культури і мистецтв

Менеджер міжнародного туризму

Київ, 2008

Владеет языками

Английский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

English for Business 2.0

Київ, 2024

Знання спеціалізованої лексики

Навички ділової комунікації англійською

Розуміння технічної документації та звітності

Поліпшення навичок слухання та читання


GOOGLE SHEETS 2.0

Київ, 2024

Розуміння як працюють формули та вміння їх прописувати

Вміння працювати з візуалізацією даних (діаграми)

Вміння зводити облік (фінансові та маркетингові таблиці)

Вміння працювати з базами даних та фільтрами

Розуміння інтерфейсу Google Таблиць

Сертификат цифровой грамотности от Дія. Цифрова освіта

Просмотреть

Дополнительная информация

Свій розділ

My name is Inha, and I bring over 14 years of experience in the travel industry, spanning aviation, hospitality, and other companies. Throughout my career, I’ve developed the skills and expertise to thrive as a Travel Manager or Personal Assistant.

In addition to my travel industry background, I’ve worked as a Personal Assistant to a company founder, managing schedules, coordinating meetings, handling correspondence, and ensuring smooth daily operations. This role honed my organizational skills, attention to detail, and ability to prioritize effectively, even in high-pressure situations.

I’m fluent in Ukrainian, and my English proficiency at the B2 level allows me to communicate confidently with clients and partners. I’m adept at using booking platforms and office tools such as Google Workspace, Excel, and PowerPoint. My adaptability and proactive mindset enable me to excel in dynamic environments, delivering exceptional service and support.

I’m confident that my combination of industry expertise and administrative skills would make me a valuable asset to your team. If you’re seeking a dedicated professional capable of managing complex tasks with efficiency and a positive attitude, I would welcome the opportunity to discuss how I can contribute to your company’s success.

Thank you for considering my application. I look forward to the possibility of speaking with you further.

Best regards,

Інга Сергіївна

Travel Specialist/Executive Assistant

Софиевская Борщаговка

Готов переехать: Киев

1 000 $

40 лет

Активно ищет работу

полная занятость, неполная занятость, проектная работа

Характер работы: удаленная работа, гибридная

Обновлено 3 дня назад