Achievements:
Provided HR audit &recommendation for improvements;Created HR strategy &HR business metrics &HR SLA;Updated organization structure of company, HR policies & processes;Recruitment key positions;Ensuring compliance with local laws and regulations;HR risk management: keep workforce;Consultation and advisory services to Leaders and local HR teams;Career consultations

Achievements:

• Created C&B package for Czech office: model, budget, local providers, work-flow, etc • Created HR budget per 2nd quarter • Support and improvement HR administration according local legal • HR branding: presented new ideas for local market • Adaptation: improving local practices in line with global policies Job responsibilities: • Developing and implementing HR strategy that aligned with business goals; • Developing and implementing human resources policies; • Supporting strategic objectives; • Ensuring compliance with local laws and regulations; • Maintaining staff records; • Working closely with management and employees to provide consultation and guidance to improve work relationships; • Supervising the work of HR personnel and providing guidance; • Analyzing HR data in the business unit to identify risks and opportunities for improvement; • Ad-hoc project’s tasks according to business needs.

Moneyveo (IT fintech company) (May 2017 – June 2022 )Ukraine, Vietnam, (Mexico)700+ employeesOnline payday lending Company N1 in Ukraine creation from the scratch, start and run online payday businesses in Mexico and Vietnam. Group CHRO (C-level, Executive board)Subordination: Group СЕОAchievements: • HR team 30+ FTE• Company's growth by 10 times• Organizational structure according business strategy • HR Eco-systems (EVP (standard & extra version): 100+elements, Talent Product line, R&D/out box of thinking culture, OKR/KPI/PDP, job grading, mentoring, competency model, Lean, Employee Experience Journey Mapping, policy, metrics, budget, automatization, survey, employee's personal account«Personal page», Moneyveo store, etc.)• Key indicators:- satisfaction increased from 90% to 92% - engagement increased from 73% to 83% - eNPS level remains consistently high at 70% - strengthened employer brand (the number of responses to vacancies increased by 15% in 2020 compared to 2019, and the number of vacancies closed due to recommendations - from 24% in 2019 to 36% in 2020)-Up to 90% hiring plan• HR products, programs & projects under business request&strategy and trends:- Staff&Payroll- Recognition Program- «Personal page»: employee personal account- HR Reward calculator- Corporate culture&values program- Engagement Program (incl. Mentoring)- Assessment Center Program- Performance program- Sharing Desk Program- Distance work program- Subbutical program- Digital workplace- Stop Covid program- Relocation program- Mental Health (incl. Wellbeing, coaching consultations)- Incentive Program- Compensations & Benefits (incl. Cafeteria benefits, corporate loan, etc.)- Learning & Development&Assessment program (incl.Education Lab Academy)- Onboarding Program (incl. welcome kit)- Offboarding&Alumni Program- Career growth (incl. rotation& career advice)- Annual Review- HR brand- Charity projects- Corporate Governance- Moneyveo store- «No masks» project- HR automation: budget module, - Surveys- HR bot- Employer website- Referral program- Competency Interview model- Leadership model- HR Dashboard (incl.HR metrics)• HR & cross-function business process (work-flow, UI/UX experience, etc.)• HR branding: one of the best employers https://news.finance.ua/ua/news/-/501770/drugyj-rik-pospil-moneyveo-potraplyaye-do-pereliku-krashhyh-robotodavtsiv-v-ukrayinihttps://business.facebook.com/pg/HRWsummit/posts/• HR Pro Awards 2021https://www.dsnews.ua/ukr/novosti_kompaniy/sistemu-pikluvannya-pro-dobrobut-komandi-moneyveo-viznano-naykrashchoyu-23112021-443476• HR brand Ukraine 2019https://tsn.ua/ru/ukrayina/moneyveo-poluchila-serebro-na-hr-brend-ukraina-2019-1464288.html• The best HRD 2021_Top 30https://delo.ua/business/rejting-najkraschij-hrd-zhurnal-top-100-rejtin-387904/https://news.finance.ua/ua/news/-/501770/drugyj-rik-pospil-moneyveo-potraplyaye-do-pereliku-krashhyh-robotodavtsiv-v-ukrayini https://business.facebook.com/pg/HRWsummit/posts/ https://uabl.org/viktoriia_zolotarevska/Together with the team, we brought to the Ukrainian market an installment loan (comfort), veomini mini-loans, a classic bank card veocard in partnership with IBOX BANK.We have developed incredible technological features and services that surprised our market colleagues not only in Ukraine, but also in Europe and the USA. These are robotization of collections, predictive scoring model, scoring for repeat sales, image recognition, a number of services for anti-fraud. We were the first in our market to launch Liveness detection, BankID, mobile scoring, loan topup and a "carload" of features We also entered the Vietnamese market in full lockdown VN.

Job responsibilities:

• Set up new HR policies and procedures from scratch: development, implementation and adapting of all HR-related policies and procedures (from hiring to firing), according to the company's values and ethics ; • Developing HR Strategy, HR Operations; • Described all HR business processes; • Managed HR Function of the holding (350+ employees, 2 branches, 2 countries); • Team managing: up to 4 subordinates; • Managing HR budget (costs per employee, cost per hire, turnover rate, payroll, T&D, teambuilding, recruiting, etc.); • Development and implementation C&B strategy and policy based on business needs, ensuring they are market competitive, cost effective and aligned with corporate goals and government and regulatory requirements; • Conduct compensation market analysis and participating in C&B surveys and benchmarking studies to update or confirm total compensation structure and market competitiveness; • Govern and coordinate local bonus schemes, preparation of statistics, reports and local communication; • Adjust internal C&B practices (e.g. salary bands, policies on promotion, etc.) based on market practice/development, benchmark results and business needs; • Ensure effective communication of benefits to employees at point of hire and ongoing; • Building HR standards: research, maintain and update company HRIS; HR administration, etc; • HR analytics: the analysis of personnel turnover, research of employees satisfaction and the reasons of dismissal, developing individual recommendations for decrease the turnover level; • Created and realized HR projects on internal communication and people development: - «Autumn at Botanic garden»: social project, teambuilding, volunteering - «Vacation in Montenegro»: work productivity increase - «Secret Santa»: improvement relationship in teams - «New house»: global repair of office - «Wow How»: development of evaluation criteria for performance review - «New Year Awards»: recognition of the best employees, etc. • Implemented high efficiently recruiting and evaluating process: reduction of the budget for the search and selection of staff by 2 times; coordination of recruitment process (almost 120+ employees was hired under my coordination); • Organize corporate events; • Engagement survey providing (Q12); • Performance management and appraisal; • Training and Development: conducted regular professional mini seminars, invited experts to educate employees and prof. teams, organized educational and teambuilding events, personal development trainings; • Development and implementation of the culture based on coaching and feedback, that attracted potential employees with correlated values and helped keep termination rate low; • Development Individual Plans based on OKR system, KPIs, identify HiPo employees; • Personnel training and coaching: organization, support of training activities; • Exit interview and personnel retention system implemented which helped to reduce annual turnover; • Developed company HR Brand (internal as well as external): Slack channel, page on LinkedIn, DOU, job sites and so on; • Support the Top Management team and its individual managers on HR related issues that drive business performance and participation in delivering business goals: monetization of my business relations, etc; • HR report for stakeholders provided