Member of AFMU (Association of Family Mediators of Ukraine), LeMU (League of Mediators of Ukraine)

- Development and implementation of training programs in the psychology of communication, conflict resolution, and mediator skills;

- Organizing and conducting psychological support groups;

- Work with family and organisational cases, signing agreements with the parties in mediation;

-Work with social cases sent through the social security agencies.

- Out-of-court resolution of labour disputes and organisational conflicts.

• Selection and approval of specialists for the work (the state has more than 30 specialists),
• Organization of the team,
• Creation of an online platform in cooperation with software developers,
• Work with charitable foundations,
• Maintaining cooperation with other volunteer organizations,
• Maintenance of the project's social networks

• Developing and conducting training courses on Safety/Security, crisisresponse, humanitarian negotiations, etc.
• Coordination of the work of the department
• Project team management
• Construction of strategic plans for the development of the department,establishment of budgets, allocation of resources
• Communication with project partners and donors
• Representation of the organization at international conferences,communication with international partners
• Finding and hiring personnel

Main results and achievements:

• Prepared and launched the INSO training team in Ukraine from scratch
• Adapted and implemented 7 training courses for humanitarian workers
• Conducted more than 70 training sessions for 780 humanitarian employees of 154 partner organisations

• Designing and creating a product line of 25+ training programs
• 20,000+ families have been trained at the school
• The total customer base of the school was 200,000 in 3 years
  
• 200+ online webinars, master classes, sessions, etc. per year
• Consulting trainers and experts on creating online training programs
• Selecting and training psychologists-mentors for the online school
  

• Negotiating with clients, approval of training programs
• Developing and conducting author training programs in the areas of communication psychology, speaker skills, emotional intelligence, conflict-free communication, conflict resolution, personal effectiveness
• Cases of the companies: Kyivstar, Hello, Metinvest, DTEK, Party Servant of the People, Golos party, etc.
  

• Creation of training programs
• Conducting training programs online and offline
• Conducting internal training programs for company employees
• Development of methodologies of training programs
• Writing scripted plans for training videos
• Writing articles for the company portal