Работал в 3 компаниях   7 лет 3 месяца

Транспорт и Логистика

Logistics manager

EKOL LOGISTICS / ЕКОЛЬ ЛОГІСТІКС / ЭКОЛЬ ЛОГИСТИКС

Транспорт и Логистика

2 месяца

03.2021 - 05.2021

* FTL cargoes;

* direct communication with customers' representatives for clarification of any details for delivery process;

* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;

* processing of new service requests received from existing customers and/or from internal sales department;

* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;

* planning and monitoring transportation and logistic schedule of orders received;

* organization carriage and constant control of statuses, timely delivery of information and status to the customer;

* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);

* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* negotiation with senders, customers and customs agents;

* payments control

Logistics manager

TELS Ukraine

Транспорт и Логистика

3 года 9 месяцев

11.2016 - 08.2020

* FTL cargoes;

* direct communication with customers' representatives for clarification of any details for delivery process;

* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;

* finding a new subcontractors if necessary and submit it for approval in accordance with the company's internal procedure;

* processing of new service requests received from existing customers and/or from internal sales department;

* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;

* planning and monitoring transportation and logistic schedule of orders received;

* organization carriage and constant control of statuses, timely delivery of information and status to the customer;

* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);

* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* negotiation with senders, customers and customs agents;

* payments control

Logistics manager

Rebus Logistics LLC

Транспорт и Логистика

3 года 1 месяц

09.2013 - 10.2016

* part loaded cargoes;

* processing of new service requests received from existing customers and/or from internal sales department;

* regular negotiation and control of KPI;

with subcontractors(carriers) in EU and in UA;

* regular negotiation and control of KPI;

with warehouses(docks) in EU;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* preparation of truck loading schemes;

* negotiation with senders, customers and customs agents;

* payments control

Ключевая информация

Hi! I'm a logistics manager with 7 years of experience in road transport. I am committed, friendly, and hardworking with a passion for providing excellent customer service at all times. In my previous job, very often, I had to work overtime, it's not something I'm thrilled about, but it increased the amount of work provided by me to my customers for 15-20% every year. Of course, not only overtime work gives me the growth of customer orders, but also it's because of my excellent customer service and communication skills. I had dealt with customers' inquiries and complaints face-to-face, over the phone, and via email. From my new job, I expect to get opportunities for professional and personal development as well as career growth. In my free time I try: to meet friends, run, swim, walk on the SUP board on the Dnipro river and what I enjoy most is sailing.

Учился в 1 заведении

National Transport University, Kyiv

International road transport

Kyiv, 2013

Владеет языками

Английский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Польский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Русский

продвинутый

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Курсы, тренинги, сертификаты

Grade Education Centre - Сambridge Assessment English

Kiev, 2018

English language - Upper Intermediate ( B2 )

Green Forest

Kiev, 2015

English language - Intermediate ( B1)

Dom Polski w Kijowie

Kiev, 2015

Polish language - Fluent (C2)

 

Дополнительная информация

Driver's license

Driver's license - category B

Artem

Customer service manager

Киев

32 года

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