Работал в 3 компаниях 7 лет 3 месяца
Транспорт и Логистика
Logistics manager
EKOL LOGISTICS / ЕКОЛЬ ЛОГІСТІКС / ЭКОЛЬ ЛОГИСТИКС
Транспорт и Логистика
2 месяца
03.2021 - 05.2021
* FTL cargoes;
* direct communication with customers' representatives for clarification of any details for delivery process;
* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;
* processing of new service requests received from existing customers and/or from internal sales department;
* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;
* planning and monitoring transportation and logistic schedule of orders received;
* organization carriage and constant control of statuses, timely delivery of information and status to the customer;
* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);
* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;
* regular monitoring of trucks;
* checkup and correction of export/import documents;
* negotiation with senders, customers and customs agents;
* payments control
Logistics manager
TELS Ukraine
Транспорт и Логистика
3 года 9 месяцев
11.2016 - 08.2020
* FTL cargoes;
* direct communication with customers' representatives for clarification of any details for delivery process;
* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;
* finding a new subcontractors if necessary and submit it for approval in accordance with the company's internal procedure;
* processing of new service requests received from existing customers and/or from internal sales department;
* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;
* planning and monitoring transportation and logistic schedule of orders received;
* organization carriage and constant control of statuses, timely delivery of information and status to the customer;
* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);
* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;
* regular monitoring of trucks;
* checkup and correction of export/import documents;
* negotiation with senders, customers and customs agents;
* payments control
Logistics manager
Rebus Logistics LLC
Транспорт и Логистика
3 года 1 месяц
09.2013 - 10.2016
* part loaded cargoes;
* processing of new service requests received from existing customers and/or from internal sales department;
* regular negotiation and control of KPI;
with subcontractors(carriers) in EU and in UA;
* regular negotiation and control of KPI;
with warehouses(docks) in EU;
* regular monitoring of trucks;
* checkup and correction of export/import documents;
* preparation of truck loading schemes;
* negotiation with senders, customers and customs agents;
* payments control
Ключевая информация
Hi! I'm a logistics manager with 7 years of experience in road transport. I am committed, friendly, and hardworking with a passion for providing excellent customer service at all times. In my previous job, very often, I had to work overtime, it's not something I'm thrilled about, but it increased the amount of work provided by me to my customers for 15-20% every year. Of course, not only overtime work gives me the growth of customer orders, but also it's because of my excellent customer service and communication skills. I had dealt with customers' inquiries and complaints face-to-face, over the phone, and via email. From my new job, I expect to get opportunities for professional and personal development as well as career growth. In my free time I try: to meet friends, run, swim, walk on the SUP board on the Dnipro river and what I enjoy most is sailing.
Учился в 1 заведении
National Transport University, Kyiv
International road transport
Kyiv, 2013
Владеет языками
Английский
выше среднего
Может проходить собеседование на этом языке
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Польский
свободно
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Русский
продвинутый
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Украинский
родной
Курсы, тренинги, сертификаты
Grade Education Centre - Сambridge Assessment English
English language - Upper Intermediate ( B2 )
Green Forest
English language - Intermediate ( B1)
Dom Polski w Kijowie
Polish language - Fluent (C2)
Дополнительная информация
Driver's license
Driver's license - category B
Artem
Artem
Customer service manager
Киев
Характер работы: удаленная работа
Обновлено 1 месяц назад