Працював в 3 компаніях   7 років 3 місяці

Транспорт та Логістика

Logistics manager

EKOL LOGISTICS / ЕКОЛЬ ЛОГІСТІКС / ЭКОЛЬ ЛОГИСТИКС

Транспорт та Логістика

2 місяці

03.2021 - 05.2021

* FTL cargoes;

* direct communication with customers' representatives for clarification of any details for delivery process;

* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;

* processing of new service requests received from existing customers and/or from internal sales department;

* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;

* planning and monitoring transportation and logistic schedule of orders received;

* organization carriage and constant control of statuses, timely delivery of information and status to the customer;

* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);

* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* negotiation with senders, customers and customs agents;

* payments control

Logistics manager

TELS Ukraine

Транспорт та Логістика

3 роки 9 місяців

11.2016 - 08.2020

* FTL cargoes;

* direct communication with customers' representatives for clarification of any details for delivery process;

* negotiating favorable terms of service with approved vendors of company in order to provide customers with best and most competitive offer;

* finding a new subcontractors if necessary and submit it for approval in accordance with the company's internal procedure;

* processing of new service requests received from existing customers and/or from internal sales department;

* negotiation with customer, constant follow-up of submitted offers until order confirmation together with sales team;

* planning and monitoring transportation and logistic schedule of orders received;

* organization carriage and constant control of statuses, timely delivery of information and status to the customer;

* managing clients/orders in the portfolio and constantly taking care of portfolio growth (number of active clients/number of orders/profitability of orders);

* identifies the existing problems in the operational part of the company and takes appropriate measures to correct them;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* negotiation with senders, customers and customs agents;

* payments control

Logistics manager

Rebus Logistics LLC

Транспорт та Логістика

3 роки 1 місяць

09.2013 - 10.2016

* part loaded cargoes;

* processing of new service requests received from existing customers and/or from internal sales department;

* regular negotiation and control of KPI;

with subcontractors(carriers) in EU and in UA;

* regular negotiation and control of KPI;

with warehouses(docks) in EU;

* regular monitoring of trucks;

* checkup and correction of export/import documents;

* preparation of truck loading schemes;

* negotiation with senders, customers and customs agents;

* payments control

Ключова інформація

Hi! I'm a logistics manager with 7 years of experience in road transport. I am committed, friendly, and hardworking with a passion for providing excellent customer service at all times. In my previous job, very often, I had to work overtime, it's not something I'm thrilled about, but it increased the amount of work provided by me to my customers for 15-20% every year. Of course, not only overtime work gives me the growth of customer orders, but also it's because of my excellent customer service and communication skills. I had dealt with customers' inquiries and complaints face-to-face, over the phone, and via email. From my new job, I expect to get opportunities for professional and personal development as well as career growth. In my free time I try: to meet friends, run, swim, walk on the SUP board on the Dnipro river and what I enjoy most is sailing.

Навчався в 1 закладі

National Transport University, Kyiv

International road transport

Kyiv, 2013

Володіє мовами

Англійська

вище середнього

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Польська

вільно

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Російська

поглиблений

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Українська

рідна

Курси, тренінги, сертифікати

Grade Education Centre - Сambridge Assessment English

Kiev, 2018

English language - Upper Intermediate ( B2 )

Green Forest

Kiev, 2015

English language - Intermediate ( B1)

Dom Polski w Kijowie

Kiev, 2015

Polish language - Fluent (C2)

 

Додаткова інформація

Driver's license

Driver's license - category B

Artem

Customer service manager

Київ

32 роки

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