• Process outgoing requests through chats, mail, telephone, and messengers.
• Inform clients about current promotions and product offers. - Record client requests, work with the portrait, add key information to the player's profile.
• Communicate with related departments to resolve technical, payment, and VIP issues.
• Create the friendliest and warmest possible atmosphere for the client, resolve issues here and now - Comply with quality communication requirements and KPIs.

Developing sales pitches to sell products or services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.