Работал в 2 компаниях 3 года 10 месяцев
Промышленность и Производство, Транспорт и Логистика
Sales Development Representative (Remote)
BotCrew
Промышленность и Производство
2 года 5 месяцев
01.2024 - 05.2026
Achievements:
I converted inbound leads into qualified opportunities, consistently exceeding monthly KPIs.
I applied structured scripts and objection-handling techniques to close deals.
I coordinated with internal teams to ensure smooth onboarding and client satisfaction.
Achieved 120% of sales targets for three consecutive quarters.
Sales Activities:
Outbound prospecting (calls, emails, chat, LinkedIn outreach).
Lead qualification based on project needs and financial capacity.
Demonstrations and leasing negotiations.
- Дотримання встановлених процедур і стандартів якості
- Постійне навчання та розвиток професійних навичок
- Здійснення контролю за якістю виконуваних робіт та процесів
- Управління часом та вміння працювати з високою навантаженням
- Дотримання корпоративної культури та цінностей
Customer support representative
Xan Systems
Транспорт и Логистика
1 год 5 месяцев
08.2022 - 12.2023
- Maintained 95% customer satisfaction by resolving inquiries efficiently via email, chat, and calls.
- Streamlined transport coordination, reducing scheduling errors by 30%.
- Adherence to corporate culture and values
- Compliance with established procedures and quality standards
Ключевая информация
-Remote Sales & Lead Conversion
-CRM Systems (HubSpot, Zoho, Salesforce)
-Objection Handling & Negotiation
-KPI-Driven Performance Management
-Customer Success & Retention
-International Client Communication (US, EU, Africa)
-High-Volume Inbound Lead Management (30–50+ daily)
-Team Collaboration & Training
- Active Listening & Empathy
- Persuasive Communication
- Cross-Cultural Communication
- Business Writing & Digital Etiquette
- Conflict Resolution & Negotiation
- Customer Support, data entry & tracking, live chat, emails, calls.
- Fast typing and response
Учился в 1 заведении
Krok University, Kyiv
Bachelor of Business Management,
2023
Владеет языками
Английский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
Core communication
- To develop clear, effective, and professional communication skills for business, customer service, sales, and leadership contexts.
- Focus Areas: Active listening, persuasive speaking, structured writing, cross-cultural communication, and digital communication etiquette.
Дополнительная информация
Особисті якості
- Results-oriented and KPI-driven: consistently exceed sales targets and performance metrics.
- Persuasive communicator: skilled in negotiation, objection handling, and closing deals.
- Customer-centric mindset: empathetic listener with a focus on satisfaction and retention.
- Problem solver: adept at resolving client issues quickly and effectively.
- Process-driven and detail-oriented: ensure CRM accuracy, structured follow-ups, and escalation management.
- Cross-cultural adaptability: experienced in international communication across diverse markets.
- Resilient and adaptable: thrive in fast-paced, high-volume environments.
- Collaborative leader: capable of mentoring teams and fostering long-term client relationships.
Charles
Charles
Sales manager

Львов
Готов переехать: Киев, Одесса, Запорожье
Активно ищет работу
полная занятость, неполная занятость, проектная работа
Характер работы: стажировка / практика, удаленная работа, посменная работа
Последняя активность 12 часов назад