Sales Activities: - Outbound prospecting (calls, emails, chat, LinkedIn outreach).
- Lead qualification based on project needs and financial capacity.- Demonstrations and leasing needs.
- Account management of portfolio and upselling services.
- Compliance with established procedures and quality standards
- Continued training and development of performed works and processes

• Planning and organization of your work
• Time management and the ability to work with a high load

As a Sales Development Representative, I have successfully transformed incoming leads into quality capabilities, achieving monthly KPIs. I have identified new business opportunities in underserved regions, expanding the customer base by 18%. My achievements exceeded 120% of the sales goals for three quarters. I coordinated with internal teams to ensure successful onboarding and customer satisfaction.

- Enhanced B2B client retention by 35% through consultative selling and tailored solutions.
- Maintained 95% customer satisfaction by resolving inquiries effectively via email, chat, and calls.
- Streamlined transport coordination, reducing scheduling errors by 30%.

• Adherence to corporate culture and values
• Compliance with established procedures and quality standards