Работал в 2 компаниях   3 года 10 месяцев

Промышленность и Производство, Транспорт и Логистика

Sales Development Representative (Remote)

BotCrew

Промышленность и Производство

2 года 5 месяцев

01.2024 - 05.2026

Achievements:
I converted inbound leads into qualified opportunities, consistently exceeding monthly KPIs.
I applied structured scripts and objection-handling techniques to close deals.
I coordinated with internal teams to ensure smooth onboarding and client satisfaction.
Achieved 120% of sales targets for three consecutive quarters.


Sales Activities:
Outbound prospecting (calls, emails, chat, LinkedIn outreach).
Lead qualification based on project needs and financial capacity.
Demonstrations and leasing negotiations.

  • Дотримання встановлених процедур і стандартів якості
  • Постійне навчання та розвиток професійних навичок
  • Здійснення контролю за якістю виконуваних робіт та процесів
  • Управління часом та вміння працювати з високою навантаженням
  • Дотримання корпоративної культури та цінностей

Customer support representative

Xan Systems

Транспорт и Логистика

1 год 5 месяцев

08.2022 - 12.2023

- Maintained 95% customer satisfaction by resolving inquiries efficiently via email, chat, and calls.
- Streamlined transport coordination, reducing scheduling errors by 30%.

  • Adherence to corporate culture and values
  • Compliance with established procedures and quality standards

Ключевая информация

-Remote Sales & Lead Conversion
-CRM Systems (HubSpot, Zoho, Salesforce)
-Objection Handling & Negotiation


-KPI-Driven Performance Management
-Customer Success & Retention
-International Client Communication (US, EU, Africa)
-High-Volume Inbound Lead Management (30–50+ daily)
-Team Collaboration & Training
- Active Listening & Empathy
- Persuasive Communication
- Cross-Cultural Communication
- Business Writing & Digital Etiquette
- Conflict Resolution & Negotiation


- Customer Support, data entry & tracking, live chat, emails, calls.


- Fast typing and response

Учился в 1 заведении

Krok University, Kyiv

Bachelor of Business Management,

2023

Владеет языками

Английский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Core communication

2022

- To develop clear, effective, and professional communication skills for business, customer service, sales, and leadership contexts.

- Focus Areas: Active listening, persuasive speaking, structured writing, cross-cultural communication, and digital communication etiquette.


Дополнительная информация

Особисті якості

- Results-oriented and KPI-driven: consistently exceed sales targets and performance metrics.
- Persuasive communicator: skilled in negotiation, objection handling, and closing deals.
- Customer-centric mindset: empathetic listener with a focus on satisfaction and retention.
- Problem solver: adept at resolving client issues quickly and effectively.
- Process-driven and detail-oriented: ensure CRM accuracy, structured follow-ups, and escalation management.
- Cross-cultural adaptability: experienced in international communication across diverse markets.
- Resilient and adaptable: thrive in fast-paced, high-volume environments.
- Collaborative leader: capable of mentoring teams and fostering long-term client relationships.

Charles

Sales manager

Львов

Готов переехать: Киев, Одесса, Запорожье

850 $

36 лет

Активно ищет работу

полная занятость, неполная занятость, проектная работа

Характер работы: стажировка / практика, удаленная работа, посменная работа

Последняя активность 12 часов назад