Led delivery of user-facing digital platforms across 2–3 cross-functional teams simultaneously, serving as the primary point of contact between clients, product stakeholders, and engineering.
• Aligned project scope, priorities, and delivery expectations with clients; communicated risks and proposed alternative delivery options when needed
• Introduced bi-weekly planning cycles with a Kanban-based continuous delivery model, improving planning accuracy from ~60% to ~80%
• Facilitated task estimation and prioritization with development teams across ongoing delivery streams
• Oversaw production releases end-to-end, ensuring staging readiness and full stakeholder alignment before go-live
Projects: Gov-tech CRM and resident mobile app (25,000+ active users) · Large-scale transportation services platform (top-3 in Ukraine)

Managed end-to-end delivery for a cross-functional team of 6–11 people (dev, QA, DevOps), working with an international fintech client based in Cyprus.
• Served as the primary point of contact between the client and the development team — gathered, clarified, and aligned requirements throughout the project lifecycle
• Managed scope, priorities, and delivery expectations across planning and execution phases
• Coordinated releases and ensured quality standards were met before each deployment
• Maintained project documentation and kept all processes aligned with client and industry standards
Project context: Online banking and payment platform for SMBs — Swiss-licensed fintech client (international, Cyprus-based)

• Tested new features, conducted regression testing, and verification
• Defects identification in the software and collaborated with the development team to analyze and resolve them
• Implemented and created visual reports of the QA work team
• Developed and executed test cases, scenarios, and automated tests
• Mentored and supervised an intern