Віддалена робота
E-Commerce and Customer Care Operator - French speaking (Remote)
35 000 ₴ Based on the results of the interview
Віддалена робота
Повна зайнятість
Possibility to work from anywhere
Free trainings
Flexible working hours
Carrier growth and constant development
A French Company and one of the leaders in e-commerce business in Europe is looking for a skilled and professional E-Commerce Operator. We work with a big number of well-known market places in Europe, including Amazon Europe. With the main logistics platform in France we are expanding and continuously enlarging our presence in other countries.
Requirements to the candidates:
- Knowledge of French language (starting from A2), English language will be a plus.
- Excellent client-orientation and strong analytical skills.
- At least 1 year of experience in E-Commerce, Logistics or Customer Care role in a foreign company.
- Ability to deal with a large number of tasks at a time.
- Good working knowledge of CRMs and computer applications.
- Excellent communication skills, initiative and ability to learn.
- It is mandatory to have appropriate working environment, computer and good Internet connection.
Responsibilities:
- Providing assistance to the customers and responding to their inquiries, tracking the orders, liaising with suppliers and transportation companies.
Working with customers' feedbacks, complaints and rejections.
- Working with CRM and analyzing orders.
- Analyzing and updating product data bases (mainly electronics and FMCG goods).
- Cooperating with purchase department and other essential departments.
We offer:
- Remote freelance work with flexible work schedule (not less than 30 hours per week, possible to work on weekend).
- Competitive salary paid in EUR based on the results of an interview.
- Trainings and support from a friendly international team.
- Interesting and challenging work with growth opportunities in a foreign company operating in one of the most prospective industries.
Please send your CV in French or in English! Only shortlisted candidates will be contacted and invited for an interview.
Olga
