Products operations internal project
Drove initiatives from initial idea to specific tasks for development teams of staffing desk radar modeled business processes wrote use cases for various activities in hiring and staffing confidential oversaw cross, system analysis, there were 15 systems involved in hiring staffing processes researched initial product, user surveys, stakeholder management, meetings facilitation analyzed as is, to be, searched bottlenecks in current processes improved matching between candidate and position relying on industries automatized staffing processes where it was possible created self, services for candidates 2 enhanced reporting to do more measurements and made data, driven decisions. Environment : bpmn, aws athena, sql, jira, confluence, miro, figma, power bi

Project : implementation crm for global pharmaceutical company in 50 countries project : implementationtt the user portal on wordpress technology
Worked with global partners to provide the best solutions for salesforce with global enhancements participated in the implementation of the cpm system from the very beginning to the transfer of knowledge to the support service prepared documentation for a few stages of project prepared and validated requirements for the development and upgrading of sfdc and mc evaluated, tested, and recommended new opportunities for enhancing existing solutions and it processes constructed diagrams in bpmn and uml environment : bpmn, uml, sql, jira, confluence, miro, figma, power bi

Content creation projects

3 worked with an existing database of corporate customers, searched for customers for the it product dealt with presentations of it productsyy identified customer needs for b2b sales prepared individual commercial offers negotiated and concluded a transaction for the purchase of a crm system developed and implemented tactics, self, closing of complex transactions in the it environment : crm creatio, powerpoint
Lead of projects for key accounts tasks performed : led the planning and implementation of projects and scheduled project timelines defined project tasks and resource requirements developed full, scale projects plans assembled and coordinated projects staff managed project resource allocation managed client expectations, monitored and increased client satisfaction provided direction and support to project team built a bridge between teamwork and customer expectations using all company facilities and proposing the options environment : jira, confluence, crm creatio, sharepoint, agile, kanban, power bi

Successfully managed, organized, and controlled 6 branches of the bank in transcarpathian region and zhytomyr region developed relations with corporate and clients of agribusiness ensured and regulated the performance of planned kpis was responsible for employee development at the bank : 63 people established commercial relationships with the bank's partners, key clients, and financial market collaboration with corporate clients analyzed the local economy and devised a plan for recruiting consumers to export, import