• Covered Local Securities Settlement in all kinds of Local Depositories (NBU, NDU);
• Supported with International Settlement processes;
• Responsible for daily/non-regular reports;
• Prepared archive files for further transfer to internal/outside Archive;
• CAs verification in ConvergE system;
• Fulfilled different tasks in respect with support to ING custody license termination.

Front office:

• Handled customer registration and account opening process, check the availability of all required documents, prepare the General Terms and Conditions, Current Account Agreement, Specimen Cards and other documents, establishing the applicable charges for each customer in the systems of the Bank;
• Participated in coordination of new Bank’s processes in relation to individuals’ transactions in close cooperation with other departments (Legal, Compliance, Accountancy, Financial Control Department, and Operational Customer Services Division) and responsible for such processes and relevant procedures;
• Payment and cash management services, acting as a main contact for an account balance, investigations on payments and payments, preparation of certificates and statements for residents and non-residents;
• Adherence to regulatory requirements with regards to support of transactions on individuals’ current accounts according to requirements of applicable legislation;
• Responsible for accurate, complete and timely registration of all customer data in the systems of the Bank, including clients individual file;
• Prepared documents and accomplished current account balance check for foreign currency purchase and sale transactions and further processing by other respective departments of the Bank;
• Handled CDD for private individuals, terrorist list checking received from Compliance department.

Back Office:

• Responsible for repatriation process for private individuals;
• Responsible for a proper and timely reflection of amounts on the accounts “Pending Credit Amounts” concerning private individuals’ payments;
• Fulfilled different tasks in respect with support to individuals banking transactions upon the order of the management, the Chairman of the Board, Head of VIP Clients Services Department in line with applicable legislation;
• Prepared documents and accomplishing current account balance check for foreign currency remittance from and to Ukraine under the instruction and on behalf of clients (private individuals), conduct the foregoing transactions both through the current accounts and without opening of them;
• Participated in the new Salary Project, organized Workshops for staff and was a contact person to finalize the Salary Project;
• Involved in Fund Guarantee revision.

International Settlement:

• Covered International Securities Settlement in all kinds of Foreign Depositories (Euroclear, CRESTCO Ltd, Clearstream, DTC);
• Processed trades concerning Depository Receipts, Eurobonds, foreign shares;
• Provided clients with full and updated information on settlement, their accounts, cash balances;
• Conversion (Cancellation/Issuance) of DRs (Depositary Receipts).

Local Settlement:

• Covered Local Securities Settlement in all kinds of Local Depositories (AUSD, NBU, NDU);
• Business trips on shareholders meetings to participate and vote on behalf of clients;
• Securities input in Converge and processing any changes in securities;
• Responsible for different trades input in Converge;
• Provided clients with the updated information on settlement, their accounts;
• Responsible for adjustments on client’s accounts as a result of monthly reconciliation;
• Fulfillment of payment orders on client’s behalf for further funds transfer from ING Bank Prague and ING Bank Slaski accounts;
• Internal adjustments between ING Bank Ukraine’s Nostro cash accounts and client’s cash accounts.

Short term assignment at International settlement area

• Covered International Securities Settlement in all kinds of Foreign Depositories (Euroclear, CRESTCO Ltd, Clearstream, DTC);
• International CAs, money distribution as a result of CA;
• Responsible for different trades input in OMNI IC/Converge;
• Securities input in Converge and processing any changes in securities;
• Provided clients with updated information on settlement, their accounts.

• Ordered, supported client’s documentary base, its’ verification with operational systems of the bank;
• Gathered information through mass-media (newspapers) on the upcoming shareholders meetings, its’ translation onto English and as a result sending this information to clients of the bank.

Worked under the turnkey contract.