- Verification and analysis of partner traffic;
- Analysis and creation of customer groups;
- Verification and analysis of game activity, traffic, and individual users;
- Verification of users;
- Development of rules of operation of the security department;
- Finding new solutions to improve project security.

- Identifying signs of fraud and preventing it;
- Work with various payment systems for tier 1 countries (Canada, Germany, Australia)
- Withdrawal of funds to clients by the rules and policies of the company;
- Verification of documents and payment accounts of clients.

- Maintaining a positive, sensitive and professional attitude of support agents towards customers;
- Assistance to clients in resolving difficult situations of providing compensation to clients;
- Resolve questions, complaints and concerns in accordance with company policy;
- Management of a team of up to 12 people;
- Scheduling.

• Evaluation of advertising for its compliance with the requirements of the company;
• Reporting on the evaluation of advertising.

• Work in chat and e-mail with the client on all questions and tasks;
• Identification of technical problems and their transfer to other departments;
• Issue refunds and expose fraud.