Responsible for supervising the execution of business development strategies to increase company profitability. My primary objective was to analyze prospects for business expansion and develop sales and marketing strategies accordingly, to achieve and surpass revenue targets.

• Identified and targeted key businesses in private and commercial sectors resulting in a 45% increase leads

• Managed a portfolio of 30+ existing accounts and expanded business with 23% growth in revenue

• Increased annual revenue by 78% by recommending improvements in CRM efficiency

• Developed brand and cost optimization strategies to achieve up to 46% cost reduction

• Formulated a comprehensive cost-reduction COVID-19 plan over a 2-year periodResponsible for supervising the execution of business development strategies to increase company profitability.

• Negotiated and collaborated with external stakeholders, facilitating interaction between the IOM CCCM department and local authorities, USAID, BHA, ECHO & GFFO donors, partners, site management representatives, and IDP's, affected by the war.
• Assisted in daily implementation and monitoring of project activities related to IOM Camp Coordination and Camp Management (CCCM) projects,in collective centers located in Kyiv & Kyiv region.
• Assisted in all the financial, administrative and technical aspects of the CCCM projects to follow IOM’s policies and procedures and to be implemented in a timely and efficient manner and within the budget.
• Served as the main focal point for UN IOM in Kyiv city and Kyiv region, working towards resolving and coordinating issues related to collective centers and internally displaced persons, assisted in capacity building on a regular basis.
• Provided support in various monitoring and evaluation exercises, including the delivery of procurement and logistics activities according to the project operations in coordination with the Procurement and Logistics team and NFI's and Shelter's focal point.
• Conducted field visit in collective centers, identifying IDPs needs and sectoral gaps, including focus group discussion with site managers and community representatives.

Responsible for ensuring successful operations of the company by implementing effective business strategies and fostering relationships with key stakeholders. Achieved this by regularly communicating with company executives and analyzing operational data and financial statements to track progress of business initiatives. Additionally, hired department directors to guide employees in specialized areas such as accounting, sales, marketing, and HR. Streamlined operations by actively troubleshooting routine and complex issues, ensuring a responsive and agile approach.Participated in risk assessment analysis for 15 new lines of business and for continuation of 25 existing lines of business, resulting in a 19% decrease in potential financial exposures.

• Achieved a 20% improvement in client satisfaction by implementing new customer service protocols
• Kept operations responsive and agile with proactive troubleshooting and problem-solving for routine and complex concerns
• Streamlined processes, reducing time-to-market by 25% through automation and optimization
• Lead teams of up to 47 personnel, supervising daily performance as well as training and improvement plans

As the head of the sales and marketing department for a cruise line company, I devised and implemented sales tactics aimed at augmenting profits for the organization. I also motivated team members to attain our set sales objectives.

• Led the business development efforts, increasing the client base by 30% by implementing targeted outreach and networking activities
• Exceeded established KPI for company, regional team, and individual performance, contributing to overall team success
• Coordinated market research for 17 new product launches, covering diverse sectors and consumer demographics
• Orchestrated successful promotional strategies, boosting revenue by 125%
• Coached and developed sales and account management team members for leadership positions
• Promoted high-achieving sales and account management employees, resulting in a 30% increase in company growth