Працювала в 3 компаніях 22 роки 8 місяців
Банки
Corporate psychologist/ People Success manager
Назву компанії приховано
Банки
5 років 8 місяців
06.2020 - до теперішнього часу
Goal: Support leaders and teams in achieving stable high performance through effective people practices and continuous psychological support.
Leadership Coaching & Support
• Coaching and guidance for managers
• Support in team setup and leadership effectiveness
• Partnership to maintain engagement and performance
• Building trustful stakeholder relationships
• Psychological support to strengthen leaders’ emotional resilience
• Individual counseling for managers in complex situations
Development
• Resolution of individual issues
• Mentoring in self-organization and people management
• Psychological support for employees
• Supportive sessions for stress reduction and emotional balance
• Support during organizational changes
• Promotion of healthy communication and psychological safety
Value Delivery & Interaction
• Focus facilitation on value delivery
• Mediation, communication support, conflict resolution
• Emotional support during conflicts and high-pressure periods
• Support for constructive team interaction under stress
Process Optimization
• Support for transparent processes and communication
• Priority setting and focus alignment
• Analysis and removal of blockers
• Identification of hidden issues and risk minimization
• Process improvement and optimization
• Support in managing psychological load and stress factors
Сhief brand marketing manager | Team lead| Team coach for CX, Discovery Lab, Marcom teams.
Назву компанії приховано
Банки
14 років 1 місяць
06.2006 - 06.2020
Goals:
360 degrees marketing support for brand awarness, customers acquisition, engagement and monetization support.
Helping teams to maximize the value delivery & efficiency.
Key responsibilities:
Coaching:
360 degrees marketing support for brand awarness, customers acquisition, engagement and monetization support.
Helping teams to maximize the value delivery & efficiency.
Key responsibilities:
Coaching:
- Support product owners and teams.
- Providing Scrum ceremonies.
- Help to focus on value delivery.
- Helping teams in cross-functionality and self-organization.
- Mediation of conflict situations.
- Coaching and mentoring teams.
- Marketing strategy and plans development | implementation.
- Marketing budget planning | control.
- Collaboration with all business lines products.
- Omnychannel Marketing.
- Full brand management and media support.
- Partner’s programs support.
- Regular | ad hoc researches.
- Branch network marketing support.
- Joint projects with Raiffeisen Int.
- Reports and reviews for top management.
- Tenders | work with suppliers.
Key Account Manager of Retail Service for Corporate Clients
Назву компанії приховано
Банки
3 роки 1 місяць
06.2003 - 06.2006
Goal:
Personal support for more than 350 corporate clients about retail services for employees.
Key responsibilities:
Personal support for more than 350 corporate clients about retail services for employees.
Key responsibilities:
- Personal account manager for clients top management.
- Attraction |Retention of clients.
- Negotiating |Concluding contracts.
- Presentations for employees of clients.
- Cross-selling of retail products.
- Supervising of document flow.
- Planning |Reporting.
- Market analysis.
Ключова інформація
Orientation:
Processes Efficiency |People centricity | Agile
Strengths:
System thinking | Mediation & Negotiation skills | Professional psychological knowledges
Experience: More than 20 years in Business, Marketing & Communications, Teams & People managements, Sales & Service.
Processes Efficiency |People centricity | Agile
Strengths:
System thinking | Mediation & Negotiation skills | Professional psychological knowledges
Experience: More than 20 years in Business, Marketing & Communications, Teams & People managements, Sales & Service.
Навчалась в 2 закладах
Національний педагогічний університет імені М.П. Драгоманова
психология
Київ, 2012
Державний вищий навчальний заклад "Київський національний економічний університет імені Вадима Гетьмана"
маркетинг
Київ, 2005
Володіє мовами
Англійська
вище середнього
Російська
рідна
Українська
рідна
Додаткова інформація
Захоплення та інтереси
Special interest general systems theory, conflictilogy, psychology, philosophy, painting, buddhism.
Громадська діяльність
Volunteering
2012 – current time – volunteer psychologist| online psychological help
Approaches and techniques: Eco facilitation| Existential| Cognitive-behavioral therapy| Psychoanalytic techniques| Other humanistic techniques.
2012 – current time – volunteer psychologist| online psychological help
Approaches and techniques: Eco facilitation| Existential| Cognitive-behavioral therapy| Psychoanalytic techniques| Other humanistic techniques.
Анонімний пошукач
Corporate psychologist
Київ
Працює, але відкритий для пропозицій
повна зайнятість
Оновлено 4 тижні тому