Працював в 3 компаніях 4 роки 7 місяців
Інтернет, Краса / Фітнес / Спорт
AML Analyst
Назву компанії приховано
Інтернет
5 місяців
03.2022 - 08.2022
- Conducted thorough customer due diligence and enhanced due diligence to identify potential fraud and money laundering risks.
- Utilized various analytical tools and techniques, including data analysis and trend analysis, to detect and prevent fraudulent activity.
- Investigated suspicious transactions and customer activities, and escalated cases to appropriate parties when necessary.
- Worked closely with internal stakeholders, including compliance, risk, and operations, to ensure compliance with regulatory requirements and mitigate fraud risks.
- Provided guidance and training to other team members on fraud detection and prevention.
- Participated in internal and external audits and provided support to auditors in reviewing fraud cases and documentation.
KYC Specialist
Назву компанії приховано
Краса / Фітнес / Спорт
2 роки 1 місяць
01.2020 - 02.2022
- Conducted customer due diligence, enhanced due diligence, and ongoing monitoring of customer accounts in accordance with regulatory requirements and internal policies and procedures.
- Verified customer identification documents, assessed customer risk profiles, and monitored transactions for suspicious activity.
- Collaborated with internal stakeholders, including compliance, legal, and operations, to ensure compliance with regulatory requirements and mitigate risks.
- Provided guidance and training to other team members on KYC processes and procedures.
- Conducted periodic reviews of customer accounts and made recommendations for risk rating changes based on customer behavior and transaction patterns.
- Participated in internal and external audits and provided support to auditors in reviewing KYC files and documentation.
Support Associate
Назву компанії приховано
Інтернет
1 рік 10 місяців
01.2018 - 11.2019
- Provided technical assistance and customer support to online casino players via phone, email, and live chat.
- Troubleshot and resolved technical issues related to casino software, games, and account management.
- Escalated complex issues to the appropriate department and followed up with customers to ensure satisfactory resolution.
- Communicated proactively with customers regarding known issues and service outages.
- Maintained accurate records of customer interactions and technical issues using the company's ticketing system.
- Collaborated with the IT and software development teams to identify and resolve technical issues and bugs.
- Assisted in developing and updating technical support knowledge base articles and user guides.
Навчався в 1 закладі
Национальный транспортный университет
Юрист
Київ, 2019
Анонімний пошукач
KYC/AML Analyst/Support
Київ
Активно шукає роботу
повна зайнятість
Характер роботи: віддалена робота
Оновлено 2 тижні тому